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Job Description

We are seeking a skilled and customer-oriented IT Field Service Technician to provide technical support across 3 locations in Illinois. As an IT Field Service Technician, you will play a vital role in ensuring the seamless operation of our information technology systems, resolving technical issues, and delivering excellent service to our end users. Responsibilities include but are not limited to:

• Respond to IT support requests from end users across multiple locations.

• Diagnose and resolve hardware and network issues efficiently.

• Perform routine maintenance, upgrades and repairs on computers, printers, and other IT equipment.

• Install configure and troubleshoot software applications and operating systems.

• Assist in setup, configuration, and maintenance of network infrastructure.

• Maintain accurate records of IT service requests, resolutions, and equipment inventory.

Effectively manage and prioritize IT support requests across 3 locations in FL

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

3+ year's experience as an IT Field Service Technician

Strong knowledge of computer hardware operating systems, and software applications.

Strong knowledge of IOS/Android devices

Familiarity with network protocols, security, and troubleshooting.

Valid drivers license and reliable transportation. Healthcare exp

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We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].