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Description

We are looking for a Senior Systems Engineer to maintain a reliable, secure, and efficient network environment. The ideal candidate will be able to support all technical systems and teammates.

Essential Functions include the following:

• Act as senior technical resource supporting the company, and directly assisting IT Leadership

• Be a 24x7x365 primary point of contact for all cyber security alerts/events

• Fully administer, configure, and maintain company PCs, servers, and network devices

• Maintain network architecture connectivity and ensure adherence to security protocols

• Maintain deployment and patch management of all systems

• Monitor network and system performance (availability, utilization, etc.)

• Specify system requirements and design solutions to meet expectations

• Manage software licenses and application installations, updates

• Oversight and maintenance of Identity and Access Management (IAM) systems and procedures

• Resolve escalated IT support requests where needed

• Research issues, escalating where appropriate, and providing solutions

• Assist in defining and developing network policies and procedures

• Assist with digesting vendor bids and proposals, providing technical input

• Other duties and responsibilities may be assigned.

Requirements

Education/Experience:

• 8+ years’ experience in graduated IT support roles

• Bachelor's Degree

• Exceptional customer service skills and ability to communicate with all levels of leadership

• Proficiency in Windows-based systems, and modern network architecture

• VoIP administration experience, including configuration and troubleshooting of protocols

• WAN/LAN/VPN/Cloud management experience, including configuration and troubleshooting

• Experience performing upgrades, installations, and migrations of systems

• Professional presentation/appearance

• Ability to manage competing priorities and manage escalated issues

• Ability to work with minimal supervision and be the "go-to" for all technical issues

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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