• LCOM Technical Support Technician

    University Of Vermont (Burlington, VT)


    Position Details

    Advertising/Posting Title LCOM Technical Support Technician

    Posting Summary

    Provide a broad range of technical support services for College of Medicine users, including faculty, staff, and student in areas of Active Directory Accounts, desktop operating system and software, network access, internally developed application use, desktop and laptop hardware, mobile devices, public computers, video conferencing, and Audio/Visual technology. Deliver just-in-time support for walk in and phone in users. Provide support to complex issues requiring follow up calls, research and outside team support. Identify and troubleshoot system or network issues and efficiently communicate to the System administration and development teams. Participate in rolling out, supporting, and training end users in new technology initiatives and projects.

     

    Minimum Qualifications (or equivalent combination of education and experience)

     

    Bachelor’s degree in technology field and one to three years related experience required.

    Desirable Qualifications

    Anticipated Pay Range $25.50 - $27.00

     

    Other Information

     

    Special Conditions Bargaining unit position, Background Check required for this position, External candidates must complete a 4-month probationary period, A probationary period may be required for current UVM employees

     

    FLSA Non-Exempt

     

    Union Position Yes, UVMSU ($20 minimum hourly rate)

     

    Posting Details

     

    Position will be posted for a minimum of one week, after which it is subject to removal without notice.

     

    Job Location Burlington, Vermont

     

    Job Open Date 04/22/2025

     

    Job Close Date (Jobs close at 11:59 PM EST.)

     

    Open Until Filled No

    Position Information

    Position Title Info Tech Assist/Programmr

     

    Posting Number S5591PO

     

    Department COM Technology Services/55006

     

    Position Number 015062

     

    Employee FTE 1.0

     

    Employee Term 12

     

    Supplemental Questions

     

    Required fields are indicated with an asterisk (*).

     

    + How did you hear about this employment opportunity?

    + Chronicle of Higher Education

    + HigherEdJobs

    + Inside Higher Ed

    + LinkedIn

    + Seven Days

    + UVM Employee (Please specify below)

    + UVM Employment Web Site

    + Vermont JobLink (Department of Labor)

    + Other (Please specify below)

     

    Documents Needed to Apply

    Required Documents

    + Resume

    + Cover Letter/Letter of Application

     

    Optional Documents