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At PLEXSYS, our teams design, build and deliver Live, Virtual, and Constructive (LVC) innovation and training solutions to customers around the world. With over 200 employees in seventeen states and four foreign countries, we contribute our success to enabling better training…everyday…across the globe.

As an employee of PLEXSYS, you’ll find a culture that empowers you to achieve your professional objectives, give your personal best, and work with other highly passionate individuals. Our core values of integrity, excellence, teamwork and agility drive our daily decisions, identify our focus areas, and inspire our organizational culture.

GENERAL DESCRIPTION

A Modeling and Simulation Platform Administrator supports both internal and external customers operating PLEXSYS modeling and simulation software products and systems.  This position is responsible for proper sourcing, creation, development, implementation, configuration, security, and maintenance of multiple databases. Collects and provides inputs on functionality, design and use of product databases to the customer capabilities roadmap. Creating and maintaining exercise scenarios and guiding use of PLEXSYS products during virtual and constructive exercises.  Manages the timely resolution of customer inquiries and issues associated with databases. Assists with delivering best in class customer support, training and installation of PLEXSYS products.

DUTIES AND RESPONSIBILITIES

+ Develop, maintain, and update database training products for internal and external customers

+ Ensures proper sourcing, creation, development, implementation, configuration, security, and maintenance of multiple databases

+ Work closely with simulation developers, and operational experts to define and validate parameters that support mission objectives

+ Provide guidance to product software development teams on database functionality, development, design, and requirements of the database and its components

+ Develop and maintain procedures for database management and change control

+ Act as global change arbiter, ensuring all changes to customer databases are promptly implemented, documented, and tested

+ Ensure security of databases and proper file management, preventing release of unauthorized data

+ Maintain knowledge and proficiency on the use of all PLEXSYS products

+ Provide training on the operational use of PLEXSYS products and databases

+ Assist Project Managers, Testers and Engineers with operational subject matter expertise

+ Create complex operational scenarios for advanced database testing and be able to articulate and document discrepancies

+ Support testing and validation efforts by configuring and adjusting parameters to meet real-world fidelity requirements

+ Write checklists, training materials, reports, and other documentation relevant to the use of databases in PLEXSYS products

+ Operate, interface and troubleshoot PLEXSYS products in support of live, virtual and constructive exercises and training events

+ Interpret complex information and communicate it clearly and concisely, in general terms

+ Assist customers seeking technical assistance online, over the phone or email

REQUIREMENTS

+ Bachelor’s degree in STEM field or six years military Command, Control, Communications, Computer, Intelligence, Surveillance and Reconnaissance (C4ISR) experience with an understanding of Data link operations, airspace control and battle management of friendly air, ground, and maritime forces

+ Hands on experience with modeling and simulation systems and a basic understanding of how aircraft, weapons and surveillance systems are used in modeling and simulation

+ Experience with version control and configuration management tools

+ Understanding of how to integrate modeling and simulation applications

+ Ability to collaborate effectively with cross-functional teams, including software engineers, system engineers, end users and program managers

+ Experience with Microsoft Office products; Word, Access and Excel, Notepad +

+ + Ability to travel of up to 20% of the time

DESIRABLE

+ Familiar with computer components and ability to diagnose basic hardware issues

+ Understanding of Networking and the ability to explain what an IP address and ports are

+ Experience with simulation frameworks and tools (e.g., DIS, HLA, or similar constructive simulation systems)

+ Knowledge of scripting or automation for data processing (Python, SQL, or other relevant tools)

AUTHORITY

+ Security Clearance: Secret or above

PERKS

As a PLEXSYS employee, you can expect certain advantages; such as advancement based on performance, competitive wages, valuable benefits and a great working environment. Our team is committed to ensuring an environment that empowers individuals to realize their full potential by providing opportunities and necessary support to achieve personal and professional goals.

+ Medical/Vision/Prescription/Dental Benefits

+ Life, AD&D and Long Term Disability Coverage

+ Paid Holidays, Military Leave, and Paid Time Off

+ 401k Plan with eligibility from first day of employment

+ Education reimbursement for job-related courses for full-time employees

+ PriceClub/COSTCO/Sam's Club annual membership

Department

Customer Support

Employment Type

Full-Time

Minimum Experience

Mid-level

Compensation

$73,900 to $97,500 annually