• Case Manager

    Old Dominion University (Norfolk, VA)


    Posting Details

     

    Job Title Case Manager

     

    Department VP STUDENT ENGAGEMENT & ENROLL SERV

     

    Position Number FP505A

     

    Location Norfolk, VA

    Job Summary

    The Case Manager will maintain administrative oversight or intervention plans developed for student who experience behavioral or emotional concerns through a variety of interventions, referrals, and follow-up services. They will assist with the management and coordination of services aimed at assisting students with concerns that impact their success. Responsibilities will include needs assessment, data collection, record keeping, case management consultation/collaboration with appropriate parties, and educational research.

     

    Position Type FullTime

     

    Type of Recruitment General Public

    Minimum Qualifications

    + Master’s degree in in student affairs, higher education, psychology, sociology, counseling or other related field.

    + Understanding of issues facing college students

    + Excellent customer service skills

    + Attention to detail and exceptional oral and written communication skills are required.

    + Ability to work both collaboratively and independently.

    + Sound decision-making skills and ability to exercise independent judgment.

    + Comfort with and demonstrated commitment to diversity and fostering a collaborative multicultural environment

    + Some experience in a higher education setting.

    + Crises management experience in the college/university environment.

    Preferred Qualifications

    + Some experience and/or training in mediation and alternative dispute resolution in the college/university environment.

    + Some experience/Knowledge in working with community agencies to provide support to students.

    + Some experience with Maxient’s Conduct Manager software.

     

    Conditions of Employment

     

    Job Open Date 04/28/2025

     

    Open Until Filled Yes

     

    Application Review Date 05/16/2025

     

    Job Close Date

     

    Special Instructions to Applicants / Additional Materials Required

     

    Criminal Background Check The final candidate is required to complete a criminal history check.

     

    Department Information

    Equity Statement

    It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

     

    Reasonable Accommodation Request

     

    If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.

    Pay Transparency Nondiscrimination Provision

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.

    ODU Statement

    Old Dominion University, located in Norfolk, is Virginia’s forward-focused public doctoral research university with more than 23,000 students, a top R1 research ranking, rigorous academics, an energetic residential community and initiatives that contribute $2.6 billion annually to Virginia’s economy.

     

    Applicant Documents

    Required Documents

    + Resume

    + Cover Letter/Letter of Application

    Optional Documents

    + Contact Information for Professional References

     

    Supplemental Questions

     

    Required fields are indicated with an asterisk (*).