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Summary:

Meta is seeking a Data Center Facility Operations Training Program Manager. This role will manage ateam responsible for the design, development, and implementation of training programs that offerinitial and continuing technical and developmental training to all Meta Data Center Facility Operationspersonnel. This role will work with training production vendors, data center field operations teams, andpartner organizations to review organizational assessments and performance data to find opportunitiesand then revise existing training products and develop new products to close program gaps. Monitoringprogram health, the role will provide updates to organization leadership, generate reports, maintaindashboards, and continuously evaluate and improve program performance.

Required Skills:

Facility Operations Training Program Manager Responsibilities:

1. Manage a team that designs, develops, and implements a comprehensive global training program of initial qualification and continuing technical and developmental training for data center facilities personnel.

2. Lead the development, maintenance and organizational use of role-specific onboarding plans that are valuable, engaging, and improve new hire experiences.

3. Proactively lead the identification, analysis, design, and development of new global training products. Provide oversight for the development of new products to ensure program standards are met, lesson objectives are satisfied, and learning outcomes are achieved.

4. Perform account management for training production vendors, including business reviews, invoicing, purchase order management, and account deliverables oversight.

5. Leads the reliably accurate library of training products easily accessible through a web-based Learning Management System (LMS).

6. Partner with Facility Assessment Teams, Facility Operations Leaders, Environmental Health & Safety, and data center sites, to monitor organizational performance and implement training lessons learned, revisions, new and responsive training products.

7. Perform training consultation and provide Training Program expertise to Infra Data Center leaders and teams. Support the local development of training products through consultation, coaching, and advice.

8. Provide organization wide communication of new training and onboarding products, revisions, and initiatives.

9. Establish and maintain cross-functional and matrixed organizational relationships.

10. Ensure training records are prepared and maintained according to company policies, and federal, state, and local laws and regulations.

11. Occasional Travel – approximately 10% - 20%

Minimum Qualifications:

Minimum Qualifications:

12. 10+ years of demonstrated experience administering training programs in critical infrastructure or industrial environments

13. Demonstrated experience applying Instructional System Design techniques and Training Models (ADDIE, Bloom’s Taxonomy, Kirkpatrick’s Model, etc.) to a training program.

14. Experience with Learning Management Systems (e.g., Cornerstone) and document repositories.

15. Demonstrated track record building and leading cross functional initiatives or programs.

16. Proven experience managing project timelines to meet aggressive deadlines and effectively prioritize a consistent flow of deliverables.

17. Experience turning complex information into engaging content across various channels and creating a mechanism for measuring impact across multiple learning audiences

Preferred Qualifications:

Preferred Qualifications:

18. Bachelor's degree in adult learning, instructional design, etc

19. Competency with modern training design, graphic design, video, learning authoring, prototyping and management tools such as, Articulate360, Adobe Captivate, Adobe Creative Cloud (Specifically Illustrator, InDesign, After Effects), Camtasia.

20. Cornerstone LMS Administrator Certifications

21. Experience with standard Data Center equipment or the equivalent

Public Compensation:

$142,000/year to $202,000/year + bonus + equity + benefits

**Industry:** Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].