• Medical Receptionist PE PC Upper/Lower

    Catholic Health (Lewiston, NY)


    Salary: 16.26-24.40 USD

     

    Facility: Mount St Marys PCC

     

    Shift: Shift 1

     

    Status: Full Time FTE: 1.000000

     

    Bargaining Unit: ACE Associates

     

    Exempt from Overtime: Exempt: No

     

    Work Schedule: Days and Evenings

    Hours:

    Monday-Friday 7:30am-3:30pm, 8:00am-4:00pm, 8:30am-4:30pm, 9:00am-5:00pm, 9:30am-5:30pm, 10:00am-6:00pm

    Summary:

    The Medical Receptionist is under the direct supervision of the office manager or practice administrator to optimize patient experience by performing a number of duties, including greeting patients, scheduling patients, bookkeeping, answering and routing calls, accepting payments, and maintaining patient accounts. May take direction from team lead as appropriate.

    Responsibilities:

    EDUCATION

    + High School diploma or GED required

    EXPERIENCE

    + Preferred one (1) year experience working within a health care setting in which the primary responsibilities involved the completion of clerical, general office, patient accounting, and reception oriented tasks

    KNOWLEDGE, SKILL, AND ABILITY

    + Strong customer service and telephone skills

    + General knowledge of medical insurance, health maintenance organizations and other health care related topics

    + General knowledge of medical office procedures and terminology including ICD-10 and CPT coding.

    + Proficient in computer skills, including the use of a computer (keyboarding and the mouse), Microsoft Word and email

    + Desire and skill to meet the needs of the patient

    + Possesses organization, communication (written and verbal) and time management skills

    + Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives. Can adapt to changing circumstances.

    + Possesses basic mathematical and analytical abilities

    + Working knowledge of Electronic Health Record (EHR)

    + Highly motivated and willing to contribute skills and ideas for the overall improvement of the department

    + Knowledge of Patient Centered Medical Home, with MIPS, HEDIS requirements preferred (Primary Care)

    WORKING CONDITIONS:

    ENVIRONMENT

    + Normal heat, light space, and safe working environment; typical of most office jobs

    + Intermittent exposure to a few unpleasant physical conditions

    REQNUMBER: 36321