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Site Coordinator

POSITION PROFILE

Accountable for daily operations of solo-person site. Responsible for performing the contracted office services including shipping & receiving, and Mail services.

Job Duties and Responsibilities

+ Responsible for daily operations of a mail room, and Shipping and Receiving

+ May be responsible for: Shipping & Receiving, Delivering and Processing of Mail.

+ Handles formal contact with the customer on a daily basis.

+ Responsible for effective implementation and management of RICOH Service Excellence Programs.

+ Understands how to operate the required equipment/software efficiently to achieve service level agreements.

+ Achieves profitability in the area of cost of goods by effectively utilizing company materials and supplies.

+ May include interaction with contracted vendors, facility management, and occupants.

+ Coordinating of shipments for customers and between Milwaukee and Mequon facilities

+ Operating industrialized power equipment (fork truck) to load, unload, and move shipments

+ Maintain, notify and distribute packages in various location with in the building.

+ Routine (several times a day) monitoring of packages to ensure areas are clean tidy and items are removed promptly

+ Assist Fleet Manager with toner distribution and escorting technicians to printers.

+ Completing logs for incoming and outgoing packages and skids using our TRAC system and customer provide spreadsheet.

+ Performs other duties as assigned.

QUALIFICATIONS (Education, Experience, and Certifications)

Typically Requires:

+ High school or GED is required.

+ 1+ years of experience in a related field (B2B and/or technical).

+ Previous 1+ year Customer facing work experience required.

+ Demonstrated knowledge and understanding of technology.

KNOWLEDGE, Skills And Abilities

+ Tactical thought processing.

+ Ability to present to a small group.

+ Moderate Problem-Solving Skills.

+ Basic Customer Service skills.

+ Basic Technical aptitude.

+ Basic Written and Verbal Communication skills.

Working Conditions, Mental and Physical Demands

+ Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.

+ Work assignments are diversified. Interpret, comprehend and apply complex material, data, and instruction; prepare, provide and convey diversified information.

+ Some physical effort required. Work may be sedentary, but does require walking, standing, bending, reaching, lifting, or carrying objects that could weigh up to 50 lbs. (e.g., papers, books, files, and small parts, etc.).

+ Moderate dexterity; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

+ Choose from a broad selection of medical, dental, life, and disability insurance options.

+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

+ Augment your education with team member tuition assistance programs.

+ Enjoy paid vacation time and paid holidays annually

+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.