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Description

Pls note: This role requires native spanish speaking fluency

The Alexa Global Quality (AGQ) team focuses on expanding Alexa’s capabilities on a global scale. We take on the unique challenge of understanding the nuances of how Alexa enabled devices can serve customers’ needs in different cultures and locations and we are hiring for a spanish speaking Sr QAM to manager our spanish QA team based out of Bellevue. If you are interested in shaping the future of Alexa for customers around the world, come and join our team.

As a Quality Assurance Manager, you will work closely with the Product Management, Software Development Engineering, User Experience Design, and Customer Support groups to understand the product vision, requirements and customer usage models and develop appropriate test strategies. You will be setting the QA team’s technical vision and roadmap, developing and tracking project schedules. The successful Quality Assurance Manager has strong customer focus and is obsessed with continuous quality improvement; they are experienced and highly committed to creating world class automation for feature testing and regression; they are able to develop and drive a high-level strategy, as well as to take a hands-on approach to implementing that strategy. They are dedicated to building a strong and high performing team.

Responsibilities:

• Working with business and development teams to understand product vision and requirements

• Understanding how all elements of the system software ecosystem work together and developing

• QA approaches that fit the overall strategy

• Responsible for development of test strategies and creation of appropriate test harnesses

• Overseeing the development and execution of test plans, monitoring and reporting on test execution and quality metrics

• Working with a team of quality engineering professionals to ensure the highest quality product delivery

• The successful candidate is an experienced but hands-on manager who can build an organization and ensure it performs

Key job responsibilities

Responsibilities:

• Working with business and development teams to understand product vision and requirements

• Understanding how all elements of the system software ecosystem work together and developing

• QA approaches that fit the overall strategy

• Responsible for development of test strategies and creation of appropriate test harnesses

• Overseeing the development and execution of test plans, monitoring and reporting on test execution and quality metrics

• Working with a team of quality engineering professionals to ensure the highest quality product delivery

• The successful candidate is an experienced but hands-on manager who can build an organization and ensure it performs

About the team

The Alexa Global Quality (AGQ) team focuses on expanding Alexa’s capabilities on a global scale. We take on the unique challenge of understanding the nuances of how Alexa enabled devices can serve customers’ needs in different cultures and locations

Basic Qualifications

- 5+ years of quality assurance engineering experience

- 5+ years of quality assurance teams management experience

- Experience managing manual testers

- Experience managing automation testers

- Experience in automation testing

- Experience identifying and reviewing test plans, test cases and testing results with a strong QA background

Preferred Qualifications

- Experience preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals

- Experience transforming QA programs from manual to automation

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $132,000/year in our lowest geographic market up to $228,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.