• Sr Manager, WW Sales Ops, Amazon Shipping

    Amazon (New York, NY)


    Description

    Amazon Shipping is looking for a Senior Manager, Sales Operations to build and lead our WW SWA Sales Operations team. This team's objective is to optimize and enable the sales organization for maximum productivity and revenue generation. Core Sales Ops focus areas include measuring and optimizing the sales funnel through data-driven sales analytics, defining and refining shipper cohort targets, optimizing tools and systems, setting sales targets and enabling target attainment, implementing customer activation and retention strategies, providing day-to-day sales enablement support to the WW Commercial teams and driving cross-functional alignment across SWA.

     

    Key job responsibilities

     

    Strategic Leadership

     

    - Creates and executes long-term strategic vision for global sales operations

     

    - Demonstrates ability to translate corporate strategy into operational excellence

     

    - Track record of driving transformational change across complex organizations

     

    - Experience building and optimizing sales processes across multiple regions

     

    Business & Commercial Acumen

     

    - Deep understanding of sales methodology and best practices

     

    - Strong financial acumen and experience managing large P&Ls

     

    - Data-driven decision making capability

     

    - Understanding of global market dynamics and regional differences

    Operational Excellence

    - Proven expertise in sales tools and technology (CRM, CPQ, etc.)

     

    - Experience with sales forecasting and pipeline management

     

    - Territory design and optimization experience

     

    - Knowledge of sales performance metrics and KPIs

     

    - Process improvement and optimization capabilities

     

    People Leadership

     

    - Track record of building and developing high-performing global teams

     

    - Cross-cultural communication and management experience

     

    - Change management and organizational development skills

     

    - Ability to influence senior stakeholders without direct authority

     

    Technical Skills

    - Advanced analytics and modeling capabilities

    - Experience with major CRM platforms (Salesforce, etc.)

     

    - Understanding of sales automation tools

     

    - Data visualization and reporting expertise

     

    Stakeholder Management

     

    - Experience partnering with C-suite executives

     

    - Ability to manage complex matrix relationships

     

    - Track record of cross-functional collaboration

     

    - Strong presentation and communication skills

    Basic Qualifications

    7+ years of team management experience

     

    Experience implementing repeatable processes and driving automation or standardization

     

    Experience defining, refining and implementing sales processes, procedures and policies or equivalent

     

    Experience presenting to senior leadership

    Preferred Qualifications

    Experience using Salesforce (or other CRM tool) or BI tools

     

    Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

     

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

     

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

     

    Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $157,800/year in our lowest geographic market up to $260,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.