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Description

Amazon Advertising supports exceptional customer experiences while meeting advertiser demands in a fast-growing business. We believe well-executed advertising enhances customer experience while delivering positive ROI for our advertising partners.

As a member of Advertising Trust's Policy & Integrity team, you'll work across Amazon business lines to shape customer experience through policy work. Our team combines extensive online advertising experience and policy acumen with expertise in customer experience solutions, risk mitigation, and brand integrity. We seek innovative, customer-obsessed deep thinkers.

Key job responsibilities

• Develop and manage policies, including risk rationale, policy text, and data monitoring,

• Present policy risks to internal stakeholders through high-quality written communications to build understanding and consensus

• Create business requirement documents to product teams to solve for policy risks

• Foster collaborative relationships across Ad Trust Policy teams, Sales, Legal, PR, Public Policy, and other business units

• Support high-risk and high-impact escalations with moderation and tiered support teams

• Develop comprehensive understanding of ad tech systems, particularly Amazon's infrastructure, to inform policy work

A day in the life

Policy Managers monitor policy effectiveness using various signals and handle escalated policy compliance questions. They develop expertise in locale-specific requirements and consider cultural norms in decision-making. The role involves building policy recommendations based on multi-vector risk assessment, collaborating with product teams on risk solutions, and partnering with internal and external stakeholders. They coordinate between Amazon teams to ensure consistency for advertisers and shoppers.

About the team

The Ad Policy team manages global advertising policies across all Ad products and Amazon Publishers. We influence Amazon Advertising through multiple business touchpoints, focusing on customer-centric ad delivery.

Basic Qualifications

• 4+ years' experience in ad tech, product policy, advertising policy, content policy, or related policy-focused roles

• Experience collaborating with PR, Legal, and Public Policy teams

• Proven ability to work effectively in cross-functional, matrixed organizations

• Experience in analyzing and presenting results to senior management

• Superior verbal and written communication skills with ability to build trust at all levels

• Demonstrated data-driven decision-making capability

• General knowledge of current events impacting policy positions

Preferred Qualifications

• Master's degree, law degree, or MBA

• Experience managing large-scale policy changes

• Strong background in metrics and data analysis

• Experience in digital advertising policy, compliance, or legal work

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.