• Sales Operations Analyst , Amazon Key

    Amazon (Las Vegas, NV)


    Description

    The Amazon Key team is seeking a dynamic Sales Operations Analyst who combines strong analytical capabilities with operational excellence to help drive our growing business forward. We're looking for professionals who can balance data-driven decision making with practical execution in support of installation processes and other programs. If you want to make a significant impact by generating insights and implementing programs, while maintaining startup agility, this might be the place for you.

     

    As part of the Amazon Key team, you will serve as a member of operations, and will partner with cross-functional teams while developing and maintaining key performance indicators to track the effectiveness of installation, device health, and support operations. You’ll perform data analysis to continuously improve programs through the generation of actionable insights that you will help to implement.

     

    Working closely with program managers, sales leaders, business development managers, and product teams, you'll help build and execute the operational frameworks that enable sales success while maintaining the reporting and analytics infrastructure needed to measure and enhance performance.

    Key job responsibilities

    • Design, develop, and maintain key operational metrics, reports, analyses, and dashboards

    • Own the establishment of data sets to uncover key insights, which you’ll then use to drive action.

    • Create and maintain forecast models to minimize business risks and maximize opportunities

    • Partner with stakeholders to identify business needs and implement solutions that improve sales effectiveness

    • Prepare and deliver business reviews to management regarding progress, opportunities, and challenges

    • Drive the evolution of sales operations tools and applications to increase productivity and efficiency

    Basic Qualifications

    - 3+ years of sales operations, business analysis, or related analytical field experience

     

    - 5+ years of Excel proficiency (including VBA, pivot tables, array functions, power pivots)

     

    - Experience with data visualization tools such as Tableau

     

    - Bachelor's degree or equivalent

     

    - Proven experience with SQL

     

    - Strong track record of using data and metrics to draw business insights

    Preferred Qualifications

    - Experience with CRM systems (Salesforce preferred)

     

    - Project management experience

     

    - Experience presenting to and influencing senior leadership

     

    - Knowledge of sales productivity metrics and KPIs

     

    - Experience in developing sales incentive programs

     

    - Strong analytical and problem-solving skills

     

    - Ability to work autonomously while knowing when to seek leadership input

     

    - Excellence in stakeholder management and cross-functional collaboration

     

    - Strong business acumen and ability to translate data into actionable insights

     

    - Proactive approach to identifying and resolving operational challenges

     

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

     

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.