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Description

We are seeking an experienced and driven Technical Infrastructure Program Manager to join our Infrastructure Program Management team to partner with customers and stakeholders on the discovery phase of the product development lifecycle to identify pain points in existing solutions and document these as formal business requirements.

In this role, you will partner with strong technical leaders to drive definition of customer problems, business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.

The right candidate will possess a strong program management background. Using best practices, you will implement process and technical solutions that align with our organizational goals, enhance the user experience, and continuously evolve to meet the ever-changing demands of the business. You will develop product and capability roadmaps, always looking to raise the bar and take full advantage of the tools and technology available. This is a hands-on role, directly driving implementation of these solutions across key stakeholders.

In Corporate Infrastructure Product Management, we are responsible for a wide variety of global initiatives that cross business teams and operations groups within Amazon Corporate. Program Managers are responsible for the catalog data accuracy, to include new infrastructure (network/compute) product induction and product replacement for entries which have reached the end of their life-cycle. This role will apply technology products to solve problems and delight customers.

Technical Infrastructure Program Manager use technical understanding which ensures accurate representation of a technology (benefits and risks) and the underlying Supply Chain limitations and opportunities for a proposed feature. This will impact a product’s customer experience (CX), feature usability, success metrics, engineering team goals, and may impact organization-level goals. This role will work independently, seeking direction when needed to bring the Product Management team to the next level.

Basic Qualifications

- 3+ years of technical infrastructure management experience

- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)

- Experience with varying scenarios of infrastructure builds

Preferred Qualifications

- 3+ years of working directly with engineering teams experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.