• Crew Dispatcher

    MTA (Brooklyn, NY)


    Crew Dispatcher

     

    Job ID: 4832

     

    Business Unit: New York City Transit

     

    Regular/Temporary: Regular

     

    Department: NYC Transit Authority

     

    Date Posted: Apr 23, 2025

    Description

    Title: Crew Dispatcher

     

    First Date of Posting: 4/23/2025

     

    Last Date of Filing: 7/22/2025

     

    Authority: TA

     

    Department: Subways

     

    Division/Unit: Service Delivery

     

    Reports to: Manager, Crew Assignment Section

     

    Hours of Work: Various

     

    This posting is for multiple vacancies.

     

    This position is open to all NYCT Assistant Train Dispatchers, Train Dispatchers, and Yard Dispatchers.

     

    Compensation

     

    Note: You will maintain your current rate of pay.

    Responsibilities

    The Department of Subways, Service Delivery Crew Assignment Section is seeking highly motivated Supervisors to work in the Crew Assignment Section as Crew Dispatchers. To meet daily and emergency train service requirements, Crew Dispatchers will arrange vacancy coverage for Conductors, Train Operators, Towers Operators and Supervisors in accordance with applicable Collective Bargaining Agreements and pick procedures. In addition, Crew Dispatchers will be responsible for daily, vacation relief, and other contractually allotted lost time coverage for all Service Delivery hourly and supervisory employees. This position is also responsible for maintaining proper assignments, calling personnel for duty, and posting related records where required; in addition, they will perform daily data entry in UTS (Unified Timekeeping System).

     

    This position requires the candidate(s) to work weekends, holidays, and various tours.

     

    Education and Experience

     

    At time of appointment, candidates must have a satisfactory operating and attendance record.

     

    Desired Skills

     

    - Knowledge of Collective Bargaining Agreements

     

    - Ability to read and understand work programs and job schedules

     

    - Adept at learning new tools and software

     

    - Ability to work individually and as part of team

     

    - Ability to respond to employee inquiries and concerns

     

    - Effective communication skills

     

    Selection Method

     

    Based on evaluation of education, skills, experience, and interview.

     

    All appointments, with the exception of Department of Subways’ employees on MaBSTOA payroll, will be made on the NYCT payroll.

     

    Other Information

     

    Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

     

    Equal Employment Opportunity

     

    MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

     

    The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.