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MO-SSM Health Saint Louis University Hospital

Worker Type:

Regular

Job Summary:

Responsible for determining the patient financial component for patient services. Estimates, communicates and collects the patient financial responsibility and provides patient financial counseling.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

+ Assists patients in understanding their insurance benefits including their co-payment, deductible and co-insurance responsibility.

+ Educates patient regarding financial assistance programs when appropriate.

+ Obtains patient demographic information and requests financial responsibility from the patient.

+ Determines patient qualification for coverage by third-party payer and informs financial counselor, patient or family member of status.

+ Verifies all commercial insurance coverage, workers compensation insurance, TPL insurance and state and government programs.

+ Documents and resolves patient concerns or inquiries that are received via telephone, mail or walk-in within an established time frame.

+ Validates Master Patient Index according to departmental policy.

+ Interprets physician orders.

+ Identifies process improvement opportunities and participates in improvement plans.

+ Works on special projects as needed.

+ Performs other duties as assigned.

EDUCATION

+ High School diploma/GED or 10 years of work experience

EXPERIENCE

+ One year experience

PHYSICAL REQUIREMENTS

+ Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

+ Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

+ Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

+ Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

+ Frequent keyboard use/data entry.

+ Occasional bending, stooping, kneeling, squatting, twisting and gripping.

+ Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

+ Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

+ None

Work Shift:

Variable Shift (United States of America)

Job Type:

Employee

Department:

8701190033 PAS - SLUH

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

+ **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

+ **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

+ **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits (https://jobs.ssmhealth.com/us/en/benefits)

_SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205881493.704955970.1667719643-240470506.1667719643)_