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The opportunity

Delaware North Parks and Resorts is seeking full-time Hotel Front Desk Supervisors to join our team at The Squire at Grand Canyon a Holiday Inn Resort in Tusayan, Arizona. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.

If you’re looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.

Pay

$18.00 - $18.50 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

What we offer

+ Health, dental, and vision insurance*

+ 401k with company match*

+ Paid vacation days and holidays*

+ Paid parental bonding leave*

+ Tuition or professional certification reimbursement*

+ Weekly pay

+ 50% off food in onsite restaurants

+ 20% off retail and grocery items

+ Monthly team member appreciation events

+ Referral bonus – earn $200 for each eligible referral

+ Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Life at the Grand Canyon

Looking for a job that will take you far? Join our team at The Squire at the Grand Canyon, a Holiday Inn Resort, located only minutes away from the South Rim. Enjoy the small town life in Tusayan with the unique experience of being near one of the world's most iconic natural wonders.

+ Variety of low cost housing available starting at $56/ week including wi-fi, satellite TV, and all utilities

+ Free laundry facilities

+ Free use of pool, workout facilities, and other resort amenities including bowling alley

+ Free access to Grand Canyon National Park with seasonal shuttle to and from the park

+ Seasonal shuttle to Flagstaff

+ Easy access to activities including hiking trails, river tours, star-gazing, museums, and the Bearizona Wildlife Park

What will you do?

+ Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions

+ Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints

+ Implement policies, procedures, and service standards in conjunction with management

+ Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members

+ Coordinate with housekeeping department

More about you

+ At least 2 years' experience in hospitality, front desk experience is preferred

+ Prior supervisory experience preferred

+ Computer literate in MS Office programs; some experience with property management systems preferred

+ Must be fluent in English language both spoken and written

+ No college degree required

Shift details

Day shift

Evening shift

Holidays

Monday to Friday

Weekends

8 hour shift

Who we are

The Squire at the Grand Canyon, a Holiday Inn Resort, is a premier destination for guests visiting the South Rim. Just minutes from the Grand Canyon, the resort features modern amenities, multiple dining options, and a welcoming atmosphere. Join a team dedicated to creating memorable experiences in one of the world’s most iconic locations.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.