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Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

If you are an internal applicant, please log into Workday and apply for your application to be considered.

Please Click Here (https://www.myworkday.com/montage/d/task/2998$46522.htmld) to apply internally.

Montage Kapalua Bay is recruiting for a Food & Beverage Supervisor to join our team:

Set beachfront atop picturesque Kapalua Bay, this 24 acre -resort is the ideal destination from which to enjoy all of Maui. At Montage Kapalua Bay, you will feel embraced by genuine island hospitality and authentic culture. At every turn, the spirit of Hawaii merges with your own to create pono — a true sense of balance and harmony — as you relax and enjoy all-suite accommodations, inspired cuisine, championship golf, water sports, and a 30,000 square foot Hawaii inspired spa.

SUMMARY

The Food and Beverage Supervisor is responsible for supervision of the day-to-day functions of the Pool & recreation team, resort food and beverage outlets and banquet department, while providing excellent customer service, and actively contributing to the department requirements and standards.

ESSENTIAL FUNCTIONS

+ Assisting the Food & Beverage Department Managers in the development, implementation and maintenance of Montage quality service standards

+ Ensuring food and beverages are being served in a professional and timely manner

+ Monitoring set up and maintenance of department to ensure all side work is complete

+ Interacting with guests to ensure a positive guest experience; attending daily pre-meal meetings

+ Conducting ongoing service training of department associates and assisting in the completion of daily shift reports

QUALIFICATIONS

+ Minimum of two years’ experience in customer service.

+ Minimum of two years’ experience in Food and Beverage.

+ Excellent telephone etiquette.

+ Exceptional guest recovery skills.

+ Enjoy interacting with people in a fast-paced environment.

+ Excellent organizational and time management skills.

+ Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook.

+ Must possess a positive attitude.

+ Must be willing to participate in a learning environment.

+ Must integrate company values throughout all interactions.

+ Must be able to quickly adapt to effectively using new software products.

+ Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands.

PREFERRED

+ College Degree preferred.

+ Minimum of one-year experience in a luxury hotel preferred.

PHYSICAL REQUIREMENTS

Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length.  Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

The pay scale* for a Food & Beverage Supervisor is $31.49.

*The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.