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Company description

Zenith is a full-service media agency with capabilities and expertise across all channels and disciplines. Zenith is part of Publicis Media, the #1 media buying network in the Americas and #2 globally. As “The ROI Agency,” Zenith’s expertise lies in driving real, tangible business outcomes, not just media metrics, that will have a measurable effect on our clients’ business. Every investment we make has an ROI mindset—not just for our clients, but for our agency at large. We’re focused on driving the maximum value for our people, our capabilities and our media investments for some of the world’s leading brands.

Overview

This isn’t your typical operations role. This is where Innovation DRIVES the business. As Director, Investment Operations, you won’t just manage the media machine—you’ll reinvent how it runs. You’ll design fluid, AI-powered workflows. You’ll pilot emerging tools before they hit the mainstream. And you’ll sit at the heart of a transformation engine for one of the largest advertisers in the world.

Your Mission:

Lead the transformation of how media investment operates across digital video. Be the conductor between strategy and execution, orchestrating high-velocity insights, real-time optimization loops, and intelligent automation that compress weeks of analysis into seconds of action.

What Makes This Role Different:

You’re not here to “do the work.” You’re here to evolve the work. To drive innovation through the work. Every meeting, every dashboard, every workflow you touch becomes a smarter version of itself—because you brought the future into the room.

Responsibilities

Your Operating System (OS):

Fluid Investment Infrastructure:

Architect agile, cross-channel investment processes that flex in real time. Surface and deploy optimizations faster than traditional cycles allow.

+ AI x Human Intelligence:

Leverage dashboards, automated summaries, and performance AI to turn raw data into immediate, strategic action. Know when to step in with human instinct, and when to let automation take charge

+ Measurement is Momentum:

Track what matters, when it matters. Own the performance loop—brand safety, media delivery, partner health—and drive resolution before problems even surface.

+ Marketplace + Mission Alignment:

Consult on smarter spend strategies. Move beyond age/gender to align marketplace conditions with brand ambition, campaign goals, and partner commitments.

+ Operational Excellence by Design:

Eliminate friction across planning, analytics, finance, and investment teams. Implement self-healing workflows and proactive alerts. Troubleshoot like a strategist. Optimize like a product manager.

+ Team as Product:

Lead a squad of curious, performance-obsessed analysts. Mentor them into future-ready media operators who thrive in ambiguity, ask smarter questions, and build with both hands and head.

Qualifications

+ 6+ years leading digital media experience (video a must), including investment, planning, executional strategy, analytics integration, and marketplace expertise

+ Proven ability to design and scale high-performance processes in a matrixed org

+ Strong command of data tools (Prisma, MBox, iSpot, Tableau, MediaTools, IAS) and a hunger to explore what’s next (Gemini, Copilot, API-fed reporting)

+ Marketplace relationships that encourage innovations and bring first-to-market ideas forward

+ A storyteller’s instinct and a QA detective’s attention to detail

+ Experience managing teams, uplifting talent, and leading by doing

+ An agile mindset: bias toward testing, learning, iterating

+ Passion for innovation, automation, and the power of media to move business

Additional information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

Compensation Range: $145000 - $150000. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 5/16/2025

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected]. All your information will be kept confidential according to EEO guidelines.

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