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Company description

Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.

Overview

We are seeking a highly motivated and strategic Senior Account Executive to join our Client Services team. This individual will be responsible for managing and growing key client relationships within the financial services vertical. The ideal candidate is a self-starter who takes initiative, builds strong client partnerships, and proactively seeks opportunities for organic growth. They possess a deep understanding of the client’s business objectives and are skilled in developing high-level strategic plans that drive performance-focused outcomes. This is a hybrid position in our New York office. It requires working onsite 3 days per week (including visiting the client’s office location at least once or twice per week), with the option to work from home 2 days per week.

Responsibilities

+ Oversee day-to-day client management hyper focused on ensuring continuous alignment between client’s needs and agency team contributions.

+ Collaborate closely with the project management team to ensure timely execution of deliverables that meet strategic requirements and exceed quality standards.

+ Facilitate client moments whether we are presenting work, discussing status, or workshopping.

+ Contribute to client requirements gathering sessions and briefing sessions and assisting client leaders with follow up.

+ Add value through your business acumen, attention to detail, and deep industry knowledge, while consistently delivering against Razorfish’s high standards for flawless execution.

+ Keep current on industry and marketplace changes influencing the clients' business.

+ Proactively respond to client queues to initiative conversations with the team on ways we can further help our clients.

+ Participate in discussions on how we might be able further help our clients either proactively or through supporting the creation of sales materials.

+ Support Account leads in creation of SOW/SCO documents; may work closely with Program Management and Account lead(s) to fill in any gaps.

+ Contribute to financial management and billing process.

+ Support and contribute to pipeline (Salesforce 360) management.

Qualifications

+ 3+ years of experience managing digital projects including in a digital or advertising agency.

+ Financial services experience strongly preferred.

+ Able to manage complex, performance-driven engagements with clarity, confidence and professionalism.

+ A self-starter who is flexible and adaptable to evolving situations and needs.

+ Proactive in identifying opportunity areas and brings a solution-oriented mindset to everything they do.

+ Able to build and nurture strong relationships with clients, internal teams and partner agencies.

+ High attention to detail with strong time-management, organizational, and follow-up skills.

+ Excellent written and oral communication skills – communications are clear, concise and drive action.

+ Microsoft Office experience (Excel, Outlook and PowerPoint).

Additional information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

+ Paid Family Care for parents and caregivers for 12 weeks or more

+ Monetary assistance and support for Adoption, Surrogacy and Fertility

+ Monetary assistance and support for pet adoption

+ Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance

+ Tuition Assistance

+ Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more

+ Matching Gifts programs

+ Flexible working arrangements

+ ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)

+ Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $59,850 - $90,620 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 06/08/2025.

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