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Job Summary

Join the Novant Health Clinical Research Team! We are seeking candidates with experience reviewing patient charges for clinical trials. Clinical Trial or healthcare billing experience preferred.

The Clinical Research Billing and Reimbursement Coordinator’s primary role is to provide the daily coordination, monitoring and management of accounts where research charges related to a clinical trial are involved. This role will support administrative activities applicable to the establishment of the research study record in the electronic health record, as well as direct and monitor all research related account activity. The Billing and Reimbursement Coordinator ensures that all charges for facility and professional fees arising from clinical research protocol visits and services are consistently segregated and billed to the appropriate payer and/or sponsor, submitted with proper codes, modifiers and NCT number, and properly reimbursed, avoiding efforts in managing denials and mitigating risks of double-billing to both a study sponsor and an insurer.

Candidates can be located in the Charlotte or Winston-Salem, NC area. This is a hybrid position.

Dedicated to excellence in all aspects of clinical research with a keen focus on ethics, safety, quality, compliance and stewardship.

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

+ Our team members are part of an environment that fosters team work, team member engagement and community involvement.

+ The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

+ All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Qualifications

+ Education: High School Diploma or GED, required.

+ Experience: Entry level or anyone starting with less than 3 years of direct experience.

+ Additional Skills (required):

+ Excellent communication skills required.

+ Excellent customer service skills required.

+ Must be self-motivated, able to work independently without constant supervision and a critical thinker.

+ Must be flexible, able to meet deadlines and adaptable to change.

+ Proficiency with MS Office (Excel, Word, Outlook)

+ Additional Skills (preferred):

+ Clinical Research administration experience preferred.

+ Patient based billing experience preferred.

+ Medical coding experience preferred.

+ Ability to apply a critical thinking process to achieve a positive outcome.

+ Aware of HIPAA Laws, basic medical terminology, and Insurance guidelines.

Job Opening ID

74491