• Enrollment Bursar Coordinator

    CUNY (Bronx, NY)


    Enrollment Bursar Coordinator

    POSITION DETAILS

    Bronx Community College seeks a Bursar Coordinator.

    Responsibilities:

    • Process tuition payments, fees, and other financial transactions for students and third-party payers.

    • Provide students with accurate account information and resolve inquiries related to balances, holds, and payment options.

    • Assist in the collection of overdue balances, including setting up payment plans.

    • Generate student bills and distribute them in a timely manner.

    • Process payments made via cash, credit card, checks, and online payment systems.

    • Reconcile daily transactions and prepare financial reports for the Bursar and CUNY administration

    • Work closely with the financial aid office to ensure accurate application of scholarships, grants, and loans to student accounts.

    • Liaise with the registrar’s office to manage tuition and fee adjustments based on enrollment changes (add/drop/withdrawals).

    • Ensure adherence to CUNY Cash Accountability Policy and BCC policies and procedures regarding student financial accounts.

    • Prepare reports and documentation for internal and external audits.

    • Maintain strict confidentiality of student records in accordance with FERPA regulations

    • Provide exceptional service to students, parents, faculty, and staff, addressing inquiries and resolving concerns in a timely and professional manner.

    • Educate students on payment deadlines, financial aid disbursement schedules, and options for managing outstanding balances.

    • Utilize CUNYFirst and other student information systems to manage student accounts and process transactions.

    • Maintain accurate data entry for all financial records and assist in troubleshooting system issues as needed.

    • Required to work evening hours.

    • Provides information, as directed, to faculty, students, employees, and the general public.

    • Responds to routine inquiries regarding departmental affairs.

    • Answers telephone calls; screens incoming calls and forwards/refers calls.

    QUALIFICATIONS

    •Bachelor's Degree required.

    Preferred Qualifications:

    - Excellent customer service skills

     

    - Flexibility to work productively in a fast paced, time-sensitive, high-volume environment

     

    - Excellent verbal and communication skills

     

    - Available to work flexible times

     

    - Computer proficiency using standard office software programs/applications

    CUNY TITLE OVERVIEW

    Provides operational support for a College student accounts function.

     

    - Performs processing, collection, reconciliation and maintenance of student receivables

     

    - Counsels students in meeting college financial obligations including current tuition, prior receivables and methods of payment; responds to student account inquiries

     

    - Maintains revenue files; prepares reports as required

     

    - Assists in the review of student accounts; identifies and reports delinquent accounts

     

    - May assist in the evaluation and verification of student eligibility for various loans and grants

     

    - Provides support to ensure the smooth flow of business operations and completion of required administrative tasks within the office; may supervise clerical and/or part-time staff

     

    - Performs related duties as assigned.

     

    Job Title Name: Enrollment Bursar Coordinator

    CUNY TITLE

    Assistant to HEO

    FLSA

    Non-exempt

    COMPENSATION AND BENEFITS

    Salary range is **$68,245 - $70,541** , commensurate with qualifications, education and experience.

     

    CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

    HOW TO APPLY

    For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials meet the responsibilities and qualifications outlined.

    The direct link to the job opening from external sources is:

    https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS\_HRAM\_FL.HRS\_CG\_SEARCH\_FL.GBL?Page=HRS\_APP\_JBPST\_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId= 30238 &PostingSeq=1

     

    Current CUNY employees must apply through CUNYfirst Employee Self Service using their login credentials. After you login, click the Careers tile on the Employee Self Service Menu page to view job openings

    CLOSING DATE

    The position will be open until June 30, 2025.

    JOB SEARCH CATEGORY

    CUNY Job Posting: Managerial/Professional

    EQUAL EMPLOYMENT OPPORTUNITY

    CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

     

    Job ID

     

    30238

     

    Location

     

    Bronx Community College