"Alerted.org

Employment Type:

Full time

Shift:

Day Shift

Description:

**Position Purpose** :

The Referrals Coordinator acts as a working referrals representative who is able to perform the everyday duties as the other representatives when needed. Oversees the day-to-day functions of the central referrals department on a daily basis and in the absence of the Referrals Manager. Acts as a role model and provides leadership to staff in the department. Works closely with the Referrals Training Specialists and Medical Group leadership and provides feedback on any trends, concerns or workflows that may impact referrals.

What you will do:

+ Coordinates the day-to-day activities of the central referrals department in the absence of the Supervisor. Acts as a role model and provides leadership to staff in the department on a daily basis. Provides feedback to management for annual performance evaluations. Understands and adheres to all HIPAA privacy and security regulations, policies and practices.

+ Works closely with management to ensure workflow, productivity and department standards are met; assists in the training and development of new staff and/or workflows; acts as liaison between external offices, providers, and staff; responsible for communicating problems, suggestions or concerns to management; suggests improvements to workflows and ensures that staff in the department are meeting department standards. Works closely with the clinical department staff as well as the business services staff in the performance of various duties.

+ Acts as a resource to all internal and external customers offering guidance and support for referral related questions, process, and problems. Maintains statistical information and reports in conjunction with the department manager as directed. Works with staff to ensure an accurate and timely referral is processed and documented in accordance to department guidelines.

**Minimum Qualifications** :

+ High School Diploma or equivalent is required.

+ Experience within a medical office or billing department preferred.

+ M Must have 1 year of experience in a referrals department/position.3+ years of referrals department/experience is preferred.

+ Medical terminology preferred. Knowledge of patient billing preferred.

+ Excellent keyboard skills. Requires proficiency in a Windows based computer environment. Accuracy and dependability required. Accurately assesses own strengths and weaknesses. Demonstrates the knowledge and abilities necessary to perform required job element to established standards..

Position Highlights and Benefits:

+ Day shift

+ Great benefits effective day 1!

+ Competitive pay!

+ Growth Opportunities!

+ Inclusive Culture!

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran