"Alerted.org

The Operations Trainer is responsible for providing training on the necessary skills and knowledge to employees and ensuring that Operations is equipped with a workforce that can optimize its current and future goals and objectives and deliver quality products and services in a safe manner that meet customer requirements.

**Essential Functions** (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

+ Effectively train, certify, and provide guidance to new hires and transferring personnel on day-to-day processes in a manufacturing environment.

+ Prepare, schedule, and conduct hands-on training.

+ Provide guidance and mentoring for existing personnel to further develop their skills.

+ Continuously identify opportunities to improve the overall success of operations.

+ Assist Training Supervisor to implement process improvements and NPIs.

+ Proactively identify areas for training improvement related to quality, processes, and productivity.

+ Interpret and input data into application-based data systems.

+ Read, comprehend, and adhere to written work instructions, SOP’s, etc.

+ Adhere to all safety policies and procedures and promote a safe work environment for all team members.

+ Accomplish other duties as assigned

**Competencies** (Knowledge and Skills needed for this position.)

+ Good communication and documentation skills.

+ Read, Write, and Speak English

+ Basic computer skills

+ Follow documented guidelines, procedures, and processes.

+ Ability to adapt to/work in a dynamic workplace environment

+ Work well independently and with minimal supervision.

+ Follow all written and verbal instructions

+ Great hand-eye coordination and manual dexterity

+ Attention to detail and ability to work with a sense of urgency

+ Ability to evaluate training progress and the possibility for success

+ Flexible to change to complete job functions and actively seek opportunities to achieve business objectives

+ Thoroughly understand training processes and the ability to teach others

+ Thorough understanding of hearing instrument manufacturing processes

Desired Qualifications

Required Education:

+ High School Diploma/GED

Preferred Education:

Experience:

+ Knowledge of a variety of hearing aid manufacturing roles

+ Familiarity with ISO standards/FDA regulations

Travel: 0%

Other:

Other Information

Direct reports:

N/A

Indirect reports:

N/A

Working Environment:

Manufacturing facility and office environment

Physical Demands:

Able to stand or sit for long periods of time.

Able to lift 25 pounds by self or 50+ pounds with a team lift. (i.e. sitting, standing, lifting, bending, reaching, etc)

Position Type and Expected Hours of Work:

Full-time position during standard business hours Monday-Friday with occasional overtime.

Job Location:

Bloomington, MN (through Spring/early Summer 2025); Shakopee, MN (Mid-Summer 2025 - Forward)

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are committed to an inclusive recruitment process

GN ReSound welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. Jabra is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 7,000 employees.

Pay Transparency Notice:

Depending on your work location, the target hourly rate for this position can range from $24.00 to $28.00 an hour. In addition, you may be eligible for a discretionary bonus. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including discretionary bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.

E-Verify

GN Hearing / ReSound participates in E-Verify. View the E-Verify poster here . View the Right to Work poster here .

Disability Accommodation

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected] . This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history – fostering a sense of community, openness, and understanding.

By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them.

The GN-owned brands that are responsible for bringing these technologies to life:

+ Medical grade hearing technology: ReSound (https://www.resound.com/en) , Beltone (https://www.beltone.com/en) , Interton (https://www.interton.com/en) , Jabra (https://www.jabra.com/hearing)

+ Professional collaboration: Jabra (https://www.jabra.com/) , BlueParrott (https://www.emea.blueparrott.com/) , FalCom (https://falcom.gn.com/)

+ Gaming, calls and media: SteelSeries (https://steelseries.com/) , Jabra (https://www.jabra.com/)

Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in around 100 countries across the world.

If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn (https://www.linkedin.com/company/gn-store-nord/) , Facebook (https://www.facebook.com/gnstorenord/) and Twitter (https://twitter.com/gnstorenord) .