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Description

We are offering an exciting opportunity for a Medical Assistant to join our team in Wilmington, Delaware. The role involves handling inbound and outbound calls, providing exceptional customer service, and managing data entry tasks in our bustling healthcare environment.

Responsibilities:

• Manage inbound and outbound calls effectively, ensuring clear and prompt communication with patients and healthcare providers.

• Deliver top-notch customer service, addressing patient inquiries and concerns with professionalism and empathy.

• Perform accurate data entry tasks, updating patient records and ensuring all information is up-to-date and easily accessible.

• Utilize Microsoft Excel and Word to create and manage documents, reports, and spreadsheets.

• Schedule appointments efficiently, coordinating with healthcare providers and patients to ensure smooth operations.

• Monitor patient accounts regularly, identifying any issues and taking appropriate action when necessary.

Requirements • Proficient in answering inbound calls promptly and professionally

• Exceptional customer service skills with a patient-centric approach

• Accurate data entry skills, with attention to detail

• Experience in handling both inbound and outbound calls efficiently

• Proficiency in Microsoft Excel for managing patient records and data

• Skilled in using Microsoft Word for documentation and correspondence

• Ability to schedule appointments effectively, optimizing time management for medical professionals

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .