• Desktop Deployment Technician

    TEKsystems (Knoxville, TN)


    Description

    Top Skills' Details

    PC Support experience - in a Windows environment. They have 5000+ devices under management plus another 2000 at the corporate office. This team manages all aspects of the implementation, upgrading, break/fix, and replacement of the PC's.

     

    - Image and staging PCs - They will be responsible for setting up PCs in the Knoxville Office and shipping them out to the different travel centers across America. This also includes printers as well as Win 11 deployments.

     

    - Scripting, PowerShell, any tool similar to Clonezilla, ServiceNow, O365, Bomgar or similar remote management software, VPN and multi-factor authenticator experience (Cisco), IBM BigFix or similar.

     

    - Customer service - this team works with employees in the field at 300+ travel centers and should be able to communicate effectively and in a timely manner.

     

    - Certs like Net +, Sec +, A+ are a plus

     

    - Customer service - this team works with 18k plus employees in the field at 300+ travel centers and should be able to communicate effectively and in a timely manner.

    Job Duties & Technologies

    Looking for an experienced Desktop technician to join their team here in Knoxville. This team supports 300+ travel centers and 5000+ PC's across the country from an IT Center here in Knoxville. Responsibilities include: Imaging, deploying, supporting both desktop/laptop computers, asset management of these devices. They are the final line of support for all tech issues and must be able to work as a team to solve issues as they arise. They will also respond in a timely manner to general incident tickets for end user-related support issues regarding Microsoft Windows, business applications, and hardware problems.

     

    Skills

     

    Deployment, Windows 10, Troubleshooting, Hardware, Install

     

    Top Skills Details

     

    Deployment, Windows 10

     

    Additional Skills & Qualifications

     

    Reimaging

    Experience Level

    Entry to Intermediate Level

    Pay and Benefits

    The pay range for this position is $22.00 - $22.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Knoxville,TN.

     

    Application Deadline

     

    This position is anticipated to close on May 1, 2025.

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.