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**Job Purpose or Objective(s):** The Housekeeping Manager implements goals set forth by Hotel Management to include guest satisfaction, business management and ensuring financial viability for the hotel. You will report to the Hotel Housekeeping Director/Hotel GM.

Primary Tasks:

1. You will enforce and uphold AAA 4 Diamond cleanliness standards for all hotel sites.

2. Promote teamwork and inclusiveness, inspect quality of work for the housekeeping/laundry staff and oversee performance management.

3. Establish an organized, well implemented work detail for cleanliness throughout hotel rooms to ensure guests receive a clean environment.

4. Manage inventory and security of supplies for the housekeeping, maintenance, and laundry departments.

6. Maintain budget guidelines of hotel housekeeping and laundry departments and review invoices to ensure accurate pricing and items received.

7. Respond and resolve emergency facility issues involving safety and security.

8. Develop and implement procedures for the housekeeping department.

9. Resolve customer, employee and management issues.

10. Perform other tasks as may be assigned.

Requirements:

* Associates degree in hospitality or related field. Five (5) years previous housekeeping experience at a property with 400 rooms will be considered in lieu of education.

* Prior general maintenance experience

* Ability to perform job tasks of team members

* Three (3) years housekeeping management experience

About the Choctaw Nation

The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.

Benefits

+ Free gym membership

+ Free access to employee health clinic

+ Free lunch for casino & resort associates

+ Earned wages access once per week for hourly Associates

+ Pet insurance

+ Paid vacation / sick time

+ Medical / Dental / Vision

+ 401(K) with company match

+ College tuition reimbursement

+ Short-term disability, long-term disability, and family leave

+ Employee assistance program

+ Employee prescription program

+ CNO Paid Life Insurance

+ Teladoc

+ On Site Dental Clinics (Jet Dental)

+ On Site Mammogram Services

+ Free diabetes and hypertension monitoring benefit (Livongo)

+ Accolade- Concierge Benefits Program

+ Wellness Program that equals savings on health insurance cost (Virgin Pulse)

+ Maternity Care Program

+ **(Benefits provided by the Choctaw Nation are based on employment classification)**

CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:

+ Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS

+ Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.

+ Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.

Job Identification: 14841

Job Category: Gaming

Posting Date: 04/21/2025, 8:19 PM

Job Schedule: Full time

Job Shift: Rotating

On-Site/Remote: On-Site