• Hardware and Server Support for Data Center…

    Royal Communications Consultants Inc (Lyndhurst, NJ)


    Hardware Support - onsite / NJ / M-F 9-5

     

    Focus will be on  – rack and unracking servers, rack mounting, storage replacement, warranty facilitation and working with vendor techs; enterprise systems, data center/PDU/airflow mgmt, power mgmt/loading, change management; working with IBM, Dell/HPE server hardware. Responding to alerts and alarms. Working with vendors for hardware replacement.

     

    •    LOAD IN / LOAD OUT for Data Center

    •    Experience supporting legacy and heterogeneous hardware (NetApp E-Series, Lenovo DE enclosures, Dell       Powervault storage ). Debugging hardware issues with disks and controllers on NetApp E5760, Lenovo DE6000       and Dell MD3460s

    •    Monitoring experience. Setup and monitor alerts for hardware issues

    •    Create tickets with respective vendors and resolve issues - end to end

     

    -   SLA - less than 1 hour for responding to hardware issues (Mon-Fri 9-5)

     

    -   Less than 2 days to fix hardware issues

     

    -   Availability on weekends for Server 1 issues

     

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