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Description

To Qualify; You must live in the Asheville, NC area today.

Introduction

Do you have the career opportunities as an Application Analyst you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Our teams are a committed, caring group of colleagues. Do you want to work as an Application Analyst where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

**The Application Analyst** provides division support for non-clinical IT applications. This includes, but is not limited to the areas of system design configuration, testing, standardization, implementation, ongoing user support/training, maintenance, system enhancements, problem analysis and resolution.

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

• Functions as division SME for the non-clinical IT applications utilized as standard in the division

• Promotes and coordinates standardization of development, maintenance and support for non-clinical applications

• Conducts problem analysis and provides timely and accurate resolution of problems with non-clinical applications

• Documents and monitors project plans, change requests and non-clinical system problems and communicate resolutions

• Ensures appropriate testing of enhancements is completed prior to installation for all non-clinical application changes in production environment

• Provides training and support as required to IS support staff, hospital users, and other division users

• Monitors utilization of the non-clinical applications in our hospitals. Coordinates and manages division projects related to standardization of process and sharing of best practices with these applications

• Analyzes and determines possible solutions for problems encountered by users as well as assessing future needs

• Conducts regular meetings with the hospital management committees and other committees to develop and share best practices, conducts educational workshops and overall enhances the utilization and understanding of the applications

• Provides input to base division policies and procedures, training, and best practices

• Adheres to the Code of Conduct and Mission and Value Statements

• Maintains and protects confidentiality with regard to all aspects of patient care and employee information

KNOWLEDGE, SKILLS & ABILITIES Required:

• Reasoning, math, and language skills should be performed at an advanced level.

• Effectively provides information to others through verbal or written communications

• Effectively presents information to groups

• Demonstrated analytical skills and ability to solve problems

• Excellent leadership and teaching skills

• Demonstrated customer orientation

• Demonstrated advanced computer skills

• Excellent interpersonal skills Preferred:

• Facility operations and process understanding

• Knowledge and ability to use office support tools available at the desktop (word processing, email, presentation software, spreadsheets)

EDUCATION & EXPERIENCE:

• Bachelor’s degree preferred. HCA-IT&S, Inc.

• 1-3 years experience

• Strong understanding of Service Desk (Help Desk), application support, Intranet development, and customer service principles

• A clear understanding of computer systems and corresponding support requirements

• Demonstrated strong leadership abilities

• Exceptional analytical and problem solving skills required Preferred:

• Strong personal drive and ability to see projects through to execution in a matrixed, corporate environment is required

• Experience with special projects and flexibility to support many different non-clinical applications

• Minimum of two years of hospital information system installation/maintenance experience specializing in the support of non-clinical application systems

• Proficiency with Microsoft applications

ITG (https://hcahealthcare.com/) transforms healthcare and gives people **healthier tomorrows** . We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to **move healthcare forward** . We do this by seeking, embracing, developing, and delivering technology for patient care.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Application Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.