• Desktop Support Analyst

    Robert Half Technology (Ramsey, MN)


    Description

    I am seeking a motivated Technical Support Specialist to join our team and provide exceptional IT support to employees while acting as the liaison with our external managed services provider. In this role, you'll troubleshoot technical issues, maintain office hardware/software, assist production teams with equipment issues, and ensure efficient IT operations across the organization. This will be onsite in Ramsey, MN. If you are interested in this short- term contract, please reach out and apply today.

    + Support employees with Microsoft Office products, video conferencing tools, and office hardware.

    + Install, configure, and maintain IT equipment such as computers, phones, and printers.

    + Troubleshoot and resolve technical issues on the production floor.

    + Manage user accounts and permissions via Active Directory.

    + Collaborate with our managed service provider on IT-related needs.

    + Train staff on hardware/software use and ensure workplace efficiency.

    Requirements

    + 3+ years in IT support or related role.

    + Proficiency in Windows and Mac OS; Linux experience is a plus.

    + Strong troubleshooting, organizational, and communication skills.

    + Familiarity with network and hardware setup, including VOIP phones and peripherals.

    + Ability to prioritize and manage multiple tasks effectively.

     

    Technology Doesn't Change the World, People Do.®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .