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NY HELP Yes

Agency Human Rights, Division of

Title Office Assistant 1 (Spanish Language) (NY HELPS)

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 06

Bargaining Unit ASU - Administrative Services Unit (CSEA)

Salary Range From $36232 to $44828 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Bronx

Street Address One Fordham Plaza, 4th Floor

City Bronx

State NY

Zip Code 10458

Duties Description Duties will include, but not limited to the following:• Provide administrative assistance for a variety of assigned tasks. This may include the organization and maintenance of records; screening inquiries from the public, either in person or by telephone; scheduling intake appointments and maintaining the intake log; inputting non-investigatory event codes into CMS; inputting complaints taken off-site or deferred to the Division into CMS; assisting in scheduling conferences; file preparation for opening and closing complaints.• Initial screening of calls and visitors, providing routine information, routing visitors or making referrals as appropriate, and taking messages. May include screening potential complainants, interested parties, or other callers to obtain information; providing routine information on the filing of complaints, the status of investigations, and the assignment of cases; and making referrals to other staff or agencies for further assistance.• Sorting and distributing mail; amending respondents and complainants’ names; inputting and maintaining form letters in Microsoft Word; drafting correspondence or preparing form letters in response to inquiries; composing and mailing reminder letters to parties. Completes all mailings relative to case processing; routes necessary information and correspondence to appropriate parties.• Responsible for general clerical duties which include general typing or data entry tasks; generating routine or special reports; establishing and maintaining office files, preparing and assembling case files; photocopying and distributing documents; scheduling meetings and handling arrangements; ordering supplies and arranging for office equipment repairs; making travel arrangements and preparing related vouchers, and other clerical tasks or special projects as required.

Minimum Qualifications *This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).There are no minimum education or experience requirements for this title.For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Additional Comments Conditions of Employment:Full-time, permanent appointments will be made. In addition, to be considered for appointment to a Spanish language position, applicants will be required to demonstrate proficiency in Spanish at a level that will ensure their ability to adequately perform the duties of the position. If certified by Civil Service, mandatory reemployment list candidates must be considered first for appointment to this title. Candidates must be legally authorized to work in the United States.This position is eligible for location pay of $4,000.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources / LB

Telephone

Fax

Email Address [email protected]

Address

Street Agency Building 1, Floor 2

Empire State Plaza

City Albany

State NY

Zip Code 12242

Notes on Applying Please submit cover letter along with a clear and concise resume detailing how you meet the minimum qualifications for this position as listed in Specifics and indicate the Vacancy ID number for which you are applying.