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CASE MANAGER, CCHI/ COLUMBIA-GREENE SUPPORTED HOUSING

Title : Case Manager, Columbia County Homeless Intervention (“CCHI”) /Columbia-Green Supported Housing

Program : Columbia-Greene Supported Housing Program

Type: Full-time/ Non-Exempt

Pay Range: $22.06 – $25.18 (hourly)

Location : Columbia County, NY

Job Ref. # : 0539

Schedule : Monday - Friday, 8:00am – 4:00pm w/ flexibility as needed

Our Mission:

St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve.

Our Vision:

St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region.

If you would like to learn more about us, please visit our website at: www.st-cath.org

Position Overview:

The Case Manager, Columbia Co. Homeless Intervention/ Columbia-Greene Supported Housing (“CCHI”) assists families and individuals with all facets of the intake process, ultimately leading to successfully house homeless families. This includes performing assessments, service plan development and coordinating housing activity with families. The Case Manager will also coordinate service provisions with the Family Care Coordination Program.

Position Requirements & Specifications:

+ Ability to work: Monday - Friday, 8:00am – 4:00pm w/ flexibility as needed.

+ BSW or Bachelor’s degree in human service field, with at least one year of relevant experience, required.

+ An Associate degree in human service field may be considered with at least two years of experience in case planning or case management.

+ A Clean and Valid New York State Driver’s License (actively licensed at least one year). Staff in driving positions must be able to meet the agency’s minimum requirements of our insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire, and the ability to maintain insurability throughout employment.

+ Ability to work flexible hours to accommodate client schedules, which may include evening and/or weekend hours.

+ Knowledge of community resources and previous experience working in a human services agency is a plus!

+ Proficient computer skills in Microsoft Office & Google Business Workspace Suite; observe secure Internet practices.

+ Outstanding interpersonal and communication skills; Capable of building strong working relationships with regulatory bodies.

+ Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude.

+ A compassionate, warm and caring mindset; Capable of exhibiting empathy for those in crisis.

+ Capacity and openness to work with populations from culturally diverse and economically disadvantaged backgrounds, including but not limited to a broad range of people with various developmental and functional levels.

+ A professional record of integrity, proven reliability and dependability; Qualities of positivity, flexibility and adaptability.

+ Capable of exercising ethical, independent judgment and discretion, and handle sensitive data with strict confidentiality.

+ Ability to pass background checks, including CBC fingerprinting, required.

Essential Duties & Responsibilities include:

+ Collaborate with Coordinated Entry to receive referrals.

+ Develop and coordinate service plan delivery to families/singles through a large network of area service providers including Health Homes and school districts.

+ Conduct case management activities such as meeting with families to assist them with service.

+ plan goals; follow up with families/singles and/or service providers as needed to ensure service plan goals are being accomplished, or account for the lack there of, and behave in a professionally responsible manner in communicating information specific to the assessment and ongoing case activities.

+ Engage with families and single individuals to develop a collaborative and mutually agreed on service plan.

+ Conduct and document regular service plan reviews, inviting all relevant DSS and community support resources for all active cases.

+ Conduct and complete documentation for intake/assessment process, initial services plan, quarterly service plan reviews, coordination of service plan delivery through a large network of area service providers.

+ Support and facilitate the individual’s ability to participate in mental health services, in particular, trauma services.

+ Meet with families and individuals to assist them with service plan goals; follow up with families/individuals and /or service providers as needed to ensure service plans goals are being accomplished; act responsibly in providing information and empower residents to identify choices in their daily lives.

+ Meet independently with families and individuals to assess needs and strengths.

+ Develop service plan goals. Empower residents to identify choices in their daily life by providing necessary information. Ensure they participate in necessary services.

+ Establish and maintain professional working relationships with families and staff.

+ Advocate for families and individuals; assist in obtaining necessary services to retain permanent housing and assist in identifying and resolving barriers to housing retention.

+ Act as liaison for families and individuals when communicating with public assistance and other resource providers.

+ Provide intensive case management services to assist in settling family or individual and in retaining permanent housing, including stabilizing conditions that led to homelessness:

+ self-sufficiency

+ home maintenance

+ budgeting

+ meal preparation and nutrition time management

+ parenting skills

+ utilization of community services

+ tenant rights & responsibilities

+ Document interactions utilizing proper procedures; complete outcome measures for Quality Improvement; submit reports in a timely manner.

+ Intervene in crisis situations and assist with conflict resolutions.

+ Other position-related duties as assigned by the supervisor.

What We Offer You*:

+ Competitive Pay with an Excellent Benefits Package

+ Health Insurance options*: Medical, Dental and Vision

+ $600 Well-being Reimbursement Benefit*

+ Generous Combined Leave Time (CLT) and Paid Holidays*!

+ $500 Employee Referral Bonus*

+ We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program*

+ Pension Plan with Generous Agency Contribution*

+ 403b Retirement Savings Plan*

+ Life Insurance* – Automatic Benefit at no cost to employee

+ Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate

+ Tuition Reimbursement* & Travel/ Mileage Reimbursement*

+ Professional Development & Career Growth Opportunities

+ The Comfort of a Business Casual Environment

+ Our Commitment to Collaboratively Embrace Mindfulness, Relevance, Respect and Solidarity.

*To qualify, certain conditions may apply

About Us:

St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more.

St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity.

If you would like to learn more about our programs, please visit our website at: www.st-cath.org

EEO Statement: St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.

Background Check : We are required to run a thorough and complete background check on All Candidates being considered for any position within our agency. Whether you are going to be a Permanent Employee, work with us through a staffing agency as a Temp, completing an Internship or perhaps you will be Volunteering with us. The background check includes Criminal Background Check (CBC) fingerprinting for the NYS Justice Center (NYS-JC) under the Office of Children and Family Services (OCFS). Some positions require additional fingerprinting under the Office of Mental Health (OMH) and/or the Department of Health (DOH). All candidates must successfully clear the background check process, following NYS-DOJ requirements. We pay for all our background checks!

For more details about this position, click the link below to download the full job description!