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Our Purpose

_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._

Title and Summary

Senior Principal, Services Business Development

Senior Principal, Business Development Services Head Caribbean

Overview:

The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, test & Learn experimentation, cyber security and data-driven information and risk management services.

Do you enjoy client interaction?

Do you have the ability to understand issues and apply problem solving techniques?

Do you revel in closing deals?

If so, this is the role for you!

Mastercard Services Business Development team is primarily responsible for:

• Working with Mastercard client account teams to effectively manage and help solve issues for client accounts

• Providing clients with custom Consulting Services, Managed Services, Information Services, Cybersecurity and Mastercard Worldwide solutions that drive sales for Services and Mastercard

• Managing internal and external relationships to help drive Services and Mastercard's businesses

Role

Member of a business development team that is responsible for leading our client work in the Caribbean with private and public institutions, and who works with Mastercard account teams and clients, and who helps ensure effective delivery of projects.

• Lead sales calls and new client development across all lines of Business for a large account or an assigned set of accounts

• Deliver against sales targets for existing accounts and contribute to Mastercard deal bids

• Capture senior and mid-level clients’ implicit business needs in addition to articulated requests, and identify most critical aspects of the problem

• Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems

• Leverage deep knowledge of all the Mastercard Services capabilities and how they fit together to offer new innovative solutions

• Contribute to formal and informal pitches, from “storyboarding” through face-to-face presentation

• Create succinct, persuasive written materials tailored to the “level” of the audience

• Contribute to project delivery, quickly identifying shortcomings in projects and taking remedial action

• Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management)

• Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs

• Leads Services participation in Mastercard account team meetings as well as client meetings as well as in account planning sessions

All About You

• Undergraduate degree required

• MBA or relevant post graduate degree recommended

• Payments and specifically cards experience recommended

Experience:

• Demonstrated ability to successfully manage and sell to a large client or cluster of clients

• Demonstrated ability to initiate and develop a sale

• Excellent verbal, written and presentation skills

• Excellent analytical and problem solving skills, including ability to frame the customer’s opportunity in financial terms

• Ability to think from the perspective of the customer

• Practical, yet creative and innovative

• Track record of overachievement

• High energy/passion/output

• Positive attitude and team player

• Knowledge of payment eco-system

• Demonstrated ability to oversee large, complex project execution

Languages:

• English required

• Spanish strongly advised

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

+ Abide by Mastercard’s security policies and practices;

+ Ensure the confidentiality and integrity of the information being accessed;

+ Report any suspected information security violation or breach, and

+ Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.