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Program Manager 2 - Library Services for the Deaf and Hard of Hearing

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Program Manager 2 - Library Services for the Deaf and Hard of Hearing

Salary

$70,122.52 Annually

Location

Nashville, TN

Job Type

Full-Time Civil Service

Job Number

25060E

Department

Public Library

Opening Date

04/25/2025

Closing Date

5/9/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

Position Description

This position coordinates and provides direct library services, programs, and outreach to the public, about and for, Deaf, Hard of Hearing, and Deafblind individuals. Position performs administrative, supervisory duties involved in overseeing the statewide Library Services for the Deaf and Hard of Hearing (LSDHH) Program.

A city with a great library is a great city, and that’s very true for Nashville. With nearly three million visits per year — and a collection of almost two million items — Nashville Public Library (NPL) is Music City’s gateway to lifelong learning, growth, and community connection. Our one-of-a-kind Civil Rights Room and Votes for Women Room bring visitors together to explore the history of civil rights and plot a course for our shared future. Our lauded Wishing Chair Productions puppet shows and story times delight audiences of all ages with stories that make them laugh, love, and grow. Meanwhile, initiatives like Studio NPL, Bringing Books to Life, Seed Exchange, Be Well at NPL, and Digital Inclusion connect Nashvillians with resources from across our 21-location system to learn new skills, enrich their quality of life, and forge long-lasting friendships. If you have a passion for helping people, love books and learning, and desire to be part of a team that does transformative work every day, then NPL just might be the place for you.

Typical Duties

+ Responsible for the planning and implementation of programming, outreach, and evaluation, of the LSDHH program.

+ Works at public information desks providing direct assistance to patrons who are Deaf, Hard of Hearing and Deafblind.

+ Provides information and referral services regarding all aspects of hearing loss, from locating resources to providing technology assistance.

+ Oversees content needs and is an active participant in maintaining the LSDHH website and social media accounts.

+ Designs programs and services to address the needs of individuals and/or groups of people experiencing hearing loss.

+ Collaborates and establishes working relationships with a variety of community organizations relating to hearing loss, general disabilities, and related service providers.

+ Creates, implements, oversees, and evaluates library services and outreach efforts.

+ Prepares and delivers presentations to various audiences.

+ Participates in budget planning and administration of budget.

+ Writes or assists with writing grant proposals and administers any grant monies received.

+ Supervises employees.

+ Serves as an in-library ASL interpreter.

+ Serves as a knowledgeable resource of information about all-related aspects of hearing loss.

Minimum Qualifications

Bachelor's Degree from an accredited college or university and five (5) years of supervisory and/or administrative experience.

OR

Master's Degree from an accredited college or university and three (3) years of supervisory and/or administrative experience.

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Preferred Experience, Knowledge, Skills, and Abilities

+ Professional experience working with people who are Deaf, Hard of Hearing, and Deafblind

+ Interpreter certification or demonstrated fluency in American Sign Language

+ Experience using Microsoft Office programs (Word, Excel, PowerPoint, and Access)

+ Working knowledge of Americans with Disabilities Act (ADA) and other state and federal legislation impacting people with hearing loss

+ Knowledge of technologies used by and for the Deaf, Hard of Hearing, and Deafblind communities.

+ Bilingual Language Skills

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640

Metro offers a generous core benefit package to eligible employees who are regularly and consistently working 20 or more hours per week. Insurance and benefit coverage is effective the first of the month after the employee has worked 30 days. Employees can change their benefits within 60 days of an eligible change in status or during Annual Enrollment. Metro also offers optional benefits from which the employee may choose. Family members, including eligible spouses, domestic partners and children, are covered under most of our benefits programs.

CORE BENEFITS

Medical: Choice of two plans; Metro pays 75% of premium

Dental: Choice of two plans; Metro pays for single coverage

Basic Life: $50,000 basic term life coverage; Metro pays 100% of premium

Pension: Formula-driven pension; 100% Metro funded; 10 year vesting for new employees

Paid Family Leave: Runs concurrently with time designated as FMLA leave (up to 30 days)

Longevity: Annual bonus beginning after 5 years of service; increases annually up to 20 years

Work Life/ Employee Assistance Program: Wide variety of counseling, referral and consultation services provided free

Other*: In-line-of-duty injury benefits, AD&D insurance, and Medical Disability eligibility after 10 years with Metro

Paid leave: (Full-time employees)

+ Vacation: 10 vacation days a year; increasing after 5 years of service (For Non Civil Service departments, contact the department's human resources office)

+ Holidays: 12 holidays per year (For Non Civil Service departments, contact the department's human resources office)

+ Sick leave: 12 days of sick leave per year

+ Other leaves: Judicial leave, military leave, bereavement leave

*See the Human Resources webpage for more details and optional benefits at nashville.gov/hr

01

Indicate the highest level of education you have completed.

+ High School Diploma or Equivalent

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree

02

How many years of supervisory and/or administrative experience do you have?

+ No Experience

+ 1 year

+ 2 years

+ 3 years

+ 4 years

+ 5 years or more

03

Please describe your supervisory and/or administrative experience . If none, answer "N/A".

04

Do you have professional experience working with people who are Deaf, Hard of Hearing, and Deafblind?

+ Yes

+ No

05

Describe your knowledge of technologies used by and for the Deaf, Hard of Hearing, and Deafblind communities. If none, answer "N/A".

06

Do you have an Interpreter certification or demonstrated fluency in American Sign Language?

+ Yes

+ No

07

Are you bilingual?

+ Yes

+ No

08

If you are bilingual, use the area below to list the language(s) and the level of communication.

Required Question

Employer

Metropolitan Government of Nashville & Davidson County

Address

Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

Phone

(615) 862-6640

Website

http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx

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