• Workforce Support Center Manager

    V2X (Springfield, VA)


    Overview

     

    Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

     

    This program provides comprehensive, performance based, Base Operations Services (BOS) for the headquarters of a major customer in the intelligence community, located in the National Capital Region (NCR). Support includes program management, workforce and security support services, logistics, environmental and occupational health, project management, operations, maintenance, repair, grounds maintenance and custodial services for the 2.5 million square foot state-of-the-art headquarters building, limited support to adjacent customer buildings, and over 100 small satellite locations. The program requires a highly capable team to ensure mission-critical systems and environments operate efficiently and securely, supporting thousands of personnel in a dynamic and evolving environment.

     

    This position is contingent based on contract award.

     

    #clearance

    Responsibilities

    V2X is seeking a fully qualified and experienced Workforce Support Center Manager (WSCM) to support this contract. The WSCM shall serve as the Government’s first point of contact for all workforce support services requirements.

    The WSCM shall demonstrate knowledge and experience with:

    + Joint Personnel Adjudication System (JPAS)

    + Scattered Castles

    + Clearance passing and conducting security briefings and debriefings

    + CMMS (equipment creation / deletion, work order management, preventative maintenance, and metric generation)

    + Badging / Common Access Card (CAC) issuance

    + Peoplesoft Software

    Qualifications

    Required Qualifications:

    + The WSCM shall have no less than four years of experience managing a customer service operation of similar size and scope.

    + The WSCM shall possess good communication skills, written and oral; able to anticipate and solve problems and/or resolve customer issues; and be able to operate in a fast-paced, changing environment.

    Security Clearance Requirement:

    This position requires a current Top Secret / Sensitive Compartmented Information (TS/SCI) Clearance.

     

    At V2X, we are deeply committed to both equal employment opportunity and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.