• Central Diet Office Assistant

    Rochester Regional Health (Rochester, NY)


    JOB TITLE: Central Diet Office Assistant

     

    DEPARTMENT: Centralized Diet Office

     

    HOURS PER WEEK: Per Diem - As Needed

     

    SCHEDULE: 4 hours per shift between the hours of 5:00AM - 7:30PM

    SUMMARY

    The Central Diet Office Assistant supports food service operations at designated RRH hospitals and long-term care centers by ensuring accuracy of patient diet orders. patient menus, delivering timely reports, timeliness of meal delivery and providing exceptional customer services to all callers.

    RESPONSIBILITIES

    + Acts as a Liaison between Food Services and all other departments with respect to patient meals and diets.

    + Delivery of meals and nourishments according to established patient identifications policies and procedures.

    + Assist with all activities relate to meal services.

    + Knowledge of fluid restrictions, tube feedings, diet orders and standards of restricted diets.

    + Ability to transfer medical record information into menu software to ensure diet, allergies and modifiers are processed accurately.

    + Communicates patient needs and concerns with patients, families, and clinical staff.

    + maintain a positive representation of Food and Nutrition Services through professionalism and hygiene.

    + Answer all incoming calls to the nutrition office.

    + Maintain the highest level of customer service as outlined by department and RRH Standards.

    + Generate reports, tallies, calorie counts, nourishment labels, tray tickets, etc. and process information within established time frames.

    REQUIRED QUALIFICATONS:

    + None

    PREFERRED QUALIFICATIONS:

    + High School Graduate or equivalent

    + Basic computer experience

    + Excellent customer service skills

    + Must be available to work between the hours of 5:00am and 7:30pm.

    + Must be available to work rotating weekends and holidays as needed.

    EDUCATION:

    LICENSES / CERTIFICATIONS:

    PHYSICAL REQUIREMENTS:

    M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

     

    For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

     

    Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

    PAY RANGE:

    $16.25 - $17.00

    CITY:

    Rochester

    POSTAL CODE:

    14617

     

    The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

     

    Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer. Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.