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Job Summary:

To assist the Support Staff Manager with supervising and supporting Support Staff in the Community Based Supports, High School Transition and Supported Employment Programs.

Job Responsibilities

+ Provide general and onsite training for new hires and for all staff on an annual and as needed basis

+ Supervise Support Staff, including meetings, phone calls and visits during work hours, as determined by the Director of Disability Services

+ Assist support staff with scheduling and other logistics, problem solving, conflict resolution and emergencies during work hours

+ Collaborate with Support Staff Manager on staff, client and worksite issues

+ Assist Support Staff Manager with staff and client scheduling, reviewing of client documentation, mandatory in-services

+ Assist Support Staff with updating and maintaining Work Site Information Sheets for clients receiving job support

+ Conduct routine site visits on a quarterly basis or as needed to connect with Support Staff, clients and the clients’ community partners

+ Maintain working relationships/partnerships with clients, families, worksites and school personnel

+ Collaborate with Support Staff Manager to compose and administer performance reviews for all Support Staff.

+ Substitute for Support Staff when necessary

+ Assist with Support Manager’s responsibilities when necessary

+ Perform other duties within the role of Support Staff Assistant Manager

Required Education & Experience:

Minimum education required; cite years & type of experience.

Bachelor’s degree in psychology, sociology, counseling, or related field or two years of related experience in related field

Additional Technical Requirements:

Specific knowledge and skills.

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+ Ability to interact with clients, families, employers, and professional staff in a compassionate and professional manner.

+ Flexible, self-motivated and independent