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ORGANIZATIONAL RELATIONSHIPS

As a member of the Information Technology Services Training Team, the Principal trainer develops training to users in a variety of settings in accordance with ProMedica’s Mission and Values. That training is centered around the organization’s integrated electronic health record system from Epic.

POSITION SUMMARY

Participates in planning, design, development, training, implementation, communication,

maintenance/support, and evaluation of existing or new functionality related to assigned.

applications.

Analyst II - Contributes to and participates in the selection/design, implementation, maintenance,

and support of their assigned software applications using information technology, equipment, and

processes used by PHS employees and customers. Serves as mentor for less experienced IT staff,

helping and guidance when required.

Compensation use only

ACCOUNTABILITIES

*All duties listed below are essential unless noted otherwise*

Planning/Design:

Planning/Design:

a . Participates with technical teams and vendors for the design of application infrastructure, hardware, storage, network requirements, security, integrations, viewing and workflow.

Development/Build:

a. Plans implementations and upgrades clinical systems.

3. Testing:

a. Ensures adequate testing, quality assurance and documentation of changes.

b. Ensure test scripts have been created, reviewed, updated to reflect proposed

workflow solutions.

4. Training/Certifications:

a. Transfers knowledge and/or trains IT employees and advises end-users in the

operation of their information systems. Maintains complete and current

documentation for responsible systems and IT processes.

b. Support the training team by keeping trainers informed of new functionality and

system changes.

c. Maintains required certifications.

5. Implementation:

a. Responsible for the activities like analysis and development, implementation, modification, and installation of low complexity systems in different operational environments.

b. Implement changes using documented procedures.

6. Communication:

a. Create and follow project plans.

b. Participate in team and cross-team meetings and maintain appropriate meeting records.

c. Communicates with customers, administration, and team members about information technology and services.

d. Understand customer feedback and support data to optimize and resolve issues.

e. Attends regular customer and team department meetings as scheduled.

7. Maintenance/Support:

a. Monitors system performance and quality.

b. Plans for decommission of responsible applications when indicated.

c. Ensure solutions are cost effective, audit and security compliant. Versions are no less than -2 from current.

d. Support 24/7 on call on rotational basis.

e. Some travel may be required.

Education: Master’s in pharmacology

Skills: Progressive knowledge of assigned clinical software applications and healthcare operations. Strong interpersonal relationship skills.

Years of Experience: 3-5 years of acute care or retail experience.

License: Clinical Pharmacy license

Certification: Outpatient Analyst will have or obtain Epic Willow Ambulatory Certification in their primary application within three months of completing the first Epic class. Inpatient Analyst will have or obtain Epic Willow Inpatient Certification in their primary application within three months of completing the first Epic class. Obtaining and maintenance of Epic Certification in the primary application is a mandatory job requirement. Obtaining and maintenance of a secondary or supporting Epic Certification will be at the discretion of leadership. Certification may be required upon hire if deemed necessary by leadership based on business needs.

PREFERRED QUALIFICATIONS

Education: PhD in pharmacology

Skills: IT background, Effective oral, written communication, and follow-up skills. Task management and problem-solving skills expected. Project management and leadership experience desired. Requires strong self-motivation, interpersonal, and organizational skills. Strong desktop tool usage including Word, Excel, and PowerPoint. Self-motivated, detail-oriented, problem solver.

Years of Experience: 5-7 years of acute care or retail experience. 3 years’ experience in information technology.

Certification: Epic Compass Rose Specialty Pharmacy and Epic Willow Inventory for Outpatient Analyst.

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]

Equal Opportunity Employer/Drug-Free Workplace

**Requisition ID:** 93043