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Insurance Operations Analyst

**Date:** Apr 25, 2025

**Location(s):** North Palm Beach, FL, US, 33408

**Company:** NextEra Energy

At PALMS Insurance, a NextEra Energy company, we specialize in offering customized insurance solutions that address the unique needs of our clients. Our commitment to excellence, reliability, and customer satisfaction sets us apart as a trusted provider in the insurance industry. Are you ready to make a meaningful difference? Become a part of our team today.

Position Specific Description

Palms Insurance Company, Ltd. is NextEra Energy, Inc.’s wholly-owned insurance subsidiary and provides coverage to both affiliated and non-affiliated risks. As the Operations Analyst for Claims & Finance, you will be assisting the Claims and Finance team in their day-to-day activities. This includes processing FNOLs (First Notice of Loss), following up with TPAs (Third Party Administrators), manage claims BDXs (Bordereau), processing invoices, generate loss runs & reports, documenting files, organizing file folders and liaising with Claims teams for TPAs on queries / information follow-up / documentation.

This position will support Written Premium and Finance function operations, prepare reports, monitor and evaluate outcomes. This employee will work with internal and external partners. This role performs administrative and Operations support duties with respect to processing of BDXs, LOC, invoice payment and report generation.

The ideal candidate will be responsible for the following:

• Reviews income BDXs for accuracy into the system

• Utilizes policy management system to import BDXs

• Liaise with MGA/MGU and internal team to ensure files are received timely, review accuracy of the data and follow-up on action items

• Handle process of LOCs as requests are received.

• Create management and operational reports including for policy and program renewals

• Review and file all documentation required by underwriting guidelines, follow up where necessary for any incomplete or missing documentation and subjectivities

• Creates and issues reports as directed by internal guidelines

• Performs other job-related duties as assigned, including technical, administrative, and clerical support as required

• Supports parallel claim function to support the team

• Work with Operations and other functional leadership teams to document processes and recommend improvements

• Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution

The Analyst should possess the following:

• Ability to work on matrixed team in a fast-paced startup environment

• Ability to manage multiple competing priorities

• Excellent analytical skills

• Excellent communication skills

• Working knowledge of Excel

Property/casualty underwriting support experience is a plus.

Job Overview

The Insurance Operations Analyst will transact the Palms Insurance Company Limited insurance and reinsurance business underwriting, claims, and accounting across the group’s teams. This role will ensure accurate data and shared services for underwriting support, claims administration, and finance and accounting data, analysis, and reports.

Job Duties & Responsibilities

+ Create and issue underwriting policies and endorsements

+ Complete underwriting and claims submissions setup including rating and pricing of risks and quotation development

+ Ensure accurate data entry within the Insurance Platform for the underwriting, claims, and accounting teams

+ Manage reinsurance bookings

+ Reconcile premium, claims, and collections

+ Review underwriting and claims bordeaus

+ Develop and create management reporting

+ Performs other job-related duties as assigned

Required Qualifications

+ Bachelor's Degree

+ Experience: 2+ years

Preferred Qualifications

+ None

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Clickto learn more.

**Employee Group:** Exempt

**Employee Type:** Full Time

**Job Category:** Finance, Accounting & Business Analytics

**Organization:** Palms Management Services, LLC

**Relocation Provided:** Yes, if applicable

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy **does not** accept any unsolicited resumes or referrals from **any third-party recruiting firms or agencies** . Please see ourfor more information.

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