"Alerted.org

Human Resources Coordinator - Benefits & Onboarding

Boston, MA, MA • Human Resources

Job Type

Full-time

Description

FLSA Status: Exempt

Salary Range: $54,162 - $59,578 per year

Job Summary:

The Human Resource Coordinator- Benefits & Onboarding (HR Benefits & Onboarding Coordinator) aids with and facilitates the human resource day-to-day processes. This role administers new hire onboarding, Assists in employee health and welfare plans and acts as liaison between employees and insurance providers. This position resolves benefits-related problems and ensures effective use of plans and positive employee relations. The HR Benefits & Onboarding Coordinator in partnership with HR Manager ensures all benefit plans are administered in accordance with federal and state regulations and that plan provisions are followed. This role also ensures that all new hires are set up to follow the company onboarding processes. This role provides administrative support to the human resource function as needed, including record keeping, file maintenance and HRIS entry and oversight.

Essential Duties:

+ Supports and promotes agency initiatives related to diversity, equity, inclusion, and access, ensuring a welcoming environment for all staff and visitors of SFH.

+ Handles sensitive and confidential matters, such as employee data and organizational changes, with discretion, safeguarding information, data, and files.

+ Assist in the management of health and welfare plans, including enrollments, changes, and terminations, and processes necessary documents through payroll, insurance providers, and the HRIS system to ensure accurate records and proper deductions. Responds promptly to employee inquiries and concerns.

+ Reconciles and audits invoices related to benefits and hiring processes, ensuring accuracy and timely resolution of discrepancies.

+ Maintains and processes employee records, including new hires, personnel changes, and terminations, ensuring accurate filing and documentation.

+ Oversees and consistently improve the onboarding process for all new hires, ensuring schedules are set and communicated efficiently to both new employees and their supervisors.

+ Completes and verifies I-9 files and related documentation, ensuring compliance with regulatory requirements.

+ Conducts data quality checks in the HRIS system to ensure accuracy and integrity of information.

+ Assists in the upkeep and maintenance of the HRIS system, while consistently works on improving system processes and usage.

+ Conducts audits of payroll deductions, benefits, and other HR programs, recommending corrective actions as necessary to ensure accuracy and compliance.

+ Assists in the preparation and coordination of the performance review process.

+ Assists with recruiting based networking and sourcing initiatives as needed.

+ Coordinates and schedules meetings, tracking important deadlines and ensuring timely follow-up.

+ Adheres to the agency’s code of conduct and upholds its values.

Requirements

Required Skills / Abilities:

+ Quick learner with the ability to apply new knowledge.

+ Capable of handling sensitive situations and maintaining confidentiality.

+ Strong interpersonal, customer service, and communication skills.

+ Demonstrated ability to work independently with minimal supervision, effectively managing time, prioritizing tasks, and delivering high-quality results. Comfortable taking initiative, solving problems proactively, and maintaining accountability.

+ Passion for working in a mission-driven non-profit.

+ Team player, committed to professionalism and upholding SFH's code of conduct.

+ Proficient in English, both written and verbal.

+ Thrives in fast-paced environments with compassion and professionalism.

+ Strong analytical and problem-solving skills.

Education & Experience:

+ High School Diploma or equivalent required.

+ Bachelor’s degree in Human Resources or a related field preferred.

+ Minimum of one year of direct experience in Human resources & benefits administration required.

+ PHR, SHRM-CP, or equivalent HR certification preferred, but not required.

+ At least two years of administrative (clerical) experience required.

+ Solid understanding of human resource principles, practices, and procedures.

+ Proficient in using various computer systems, including HRIS software and the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

SFH is an Equal Employment Opportunity Employer is committed to a diverse and inclusive workforce where all staff can reach their fullest potential. We welcome – everyone who have lived experience of homelessness and/or recovery, and those who have faced historic barriers to competitive employment, in particular Black, Indigenous, and People of Color (BIPOC), and those who are multi-lingual or multi-cultural and members of the LGBTQ+ community.

Salary Description

$54,162 - $59,578 per year