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Company: Mobile Auto Solutions

Welcome to Mobile Auto Solutions (MAS)! Calibrate a Career That Keeps Growing.

We invite you to join our team! MAS offers a great place to launch and grow your career. As we continue to grow, we have endless opportunities for you to grow with us!

The Automotive Team Lead Technician serves as the primary point of contact for Customer Experience Specialists. In this role, you will answer customer questions related to remote vehicle diagnostics, providing expert advice and technical solutions via telephone and support equipment. You will also communicate with shop representatives to determine appropriate testing and analysis methods, review repair estimates, and ensure that customer concerns are addressed effectively.

MAS recognizes, values, and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals, including individuals with disabilities and Protected Veterans, are encouraged to apply.

+ Pay Range: $65,000 - $95,000 annually, depending on experience

+ Schedule: Full-Time Monday to Friday 8 am-5 pm

Benefits that Drive Your Success:

+ Highly Renowned Culture

+ Industry Competitive Pay Plans

+ Opportunities for Advancement Across the U.S.

+ Paid Continued Education Opportunities

+ Comprehensive Benefits on Day 1 Include:

+ Medical, Prescription Drug, Dental, Vision, and Pet Insurance

+ Paid Vacation & Holidays

+ Employer Paid Short-Term Disability & Life Insurance

+ 401(k) Retirement Plan with Company Match

Additional Key Job Responsibilities:

+ Collaborates with the Regional Manager to optimize technician efficiency.

+ Serves as a communication link between technicians and customers.

+ Manages and prioritizes the workflow of tasks.

+ Conducts diagnostic testing, programming, ADAS (Advanced Driver Assistance Systems) calibrations, and analysis.

+ Performs wiring repairs and advises the shop on necessary repairs.

+ Maintains shop equipment and vehicles, and performs troubleshooting and preventative maintenance.

+ Maintains stock inventory, verifies orders, and communicates supply needs.

+ Prepares, prints, and sends service invoices, collects signatures or payments, and ensures delivery to the office.

+ Customer

+ Builds and maintains relationships with customers professionally.

+ Ensures adherence to company standards for service vehicles.

+ Follows through with any other assigned duties.

Preferred Skills/Experience:

+ Knowledge of Original Equipment (OE) scan tools

+ Ability to learn new tools as needed

+ Knowledge and skills to execute quality wire harness repairs

+ Ability to service automotive Air Conditioning (A/C) systems

+ Possesses advanced automotive diagnostic skills

+ Computer knowledge including email, spreadsheets, and messaging systems

+ Willing and able to update job knowledge by participating in educational opportunities, reading technical publications, and the like

+ Must possess a high school degree or GED equivalent

+ Minimum of 4+ years related service technician experience required

MAS is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

The physical demands of your job must be met to perform the job's essential functions successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

#MASSJ

Benefits That Drive Your SuccessMAS offers the comprehensive benefits you expect from an industry leader, including:

+ Annual Paid Time Off (PTO) plans

+ 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

+ 6 paid holidays annually

+ Medical, Prescription Drug, Dental & Vision Insurance effective Day 1

+ 401(k) Retirement Plan with company match

+ Employer Paid Short-Term Disability & Life Insurance

+ Additional Voluntary Life Insurance

+ Continuing Education Opportunities

+ Free Prescription or Non-Prescription Safety Glasses annually

+ Annual Voluntary Uniform Stipend

Mobile Auto Solutions is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

Compensation Details:

$65,000 - 95,000 / Annually