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  • Event Captain

    City Winery (Chicago, IL)



    Apply Now

    _A rare opportunity to join theCity Winery team as we reimagine the future of live music and hospitality._ City Winery to deliver the

    highest end combined culinary and cultural experience to our customers who are

    passionate in sharing wine, music, and culinary arts. We are a unique facility,

    combining a fully functioning winery with intimate concerts, food & wine

    classes, private events in a variety of configurations, and fine dining. We

    have created a compelling mix for our sophisticated clientele of foodies, and

    active cultural patrons—bringing the wine country experience to the middle of a

    large city.

    Position Summary

    City Winery

    Event Captains will coordinate the day of logistics with the Manager on Duty

    (MOD) to execute the Banquet Event Order (BEO) from a front of house

    standpoint. They will participate in food and beverage service as outlined by

    the MOD, coordinate with the Chef on duty in the kitchen, and present

    the standards as outlined in the Events SOP Training. City Winery Event

    Captains will provide high level hospitality to the client and guests.

     

    Overview of Responsibilities

     

    ●

    Coordinate with and execute the plan of the MOD

    for all onsite event logistics for day prior, set up, hands-on execution, and

    through post-event breakdown

     

    ●

    Ability to connect and communicate with MOD to

    review logistics and provide on-the-floor support, including but not limited to

    ensuring the event is performed and delivered according to client expectations

     

    ●

    Ensure the event is maintained to the highest

    standards and run successfully

     

    ●

    Maintain positive brand impressions to develop

    lasting relationships with clients and guests to retain business and increase

    growth

     

    ●

    Work directly with Event Sales Team, Executive

    Chef, Winery Department, GM and FOH Managers, and any other internal partners

    to secure event needs for execution

     

    ●

    Carry out service strategy as set forth by MOD

     

    ●

    Frequently check in with the MOD to ensure

    service standards, event timeline, and event menu are being executed to the

    expectations of the client

     

    ●

    Organize, print, and distribute detailed

    Banquet Event Orders (BEOs) with approval of MOD, to be passed along to other

    departments (i.e. Front of House, Kitchen, etc.) to ensure smooth execution on

    the day of the event

     

    ●

    Maintain inventory of equipment, place and

    receive rental orders and organize rentals for pickup

     

    ●

    Ensure the venue is fully prepared and

    organized for the execution of the event

     

    ●

    Coordinate with MOD to assist with outside

    vendors, including but not limited to; equipment load in and load out and

    overall rental equipment organization

     

    ●

    Oversee printed collateral: menus, labels, etc.

     

    ●

    Ensure completion of post event tasks –

    including room resets, organizing rental equipment for pick up, and operational

    supplies remain organized for the next shift all based on expectations set by

    MOD

    ●

    Other duties, projects, and tasks as per

    business need

    Minimum Qualifications

    • Minimum 2

    years’ experience in event operations management, or equivalent relevant

    experience

    • Proven

    background and knowledge of strategizing and executing on-premise events

    • Appreciation

    and general understanding of the music, food, and wine business

    • Exceptional

    attention to detail and organizational skills; results oriented

    • Ability to

    take direction from MOD

    • Aptitude to

    resolve troublesome situations with poise

    • Exceptional

    hospitality and customer service skills

    • Proven event

    operations skills and commitment to operational excellence

    • Ability to

    successfully multitask, delegate, and coordinate several tasks at once in fast

    paced, high volume environments

    • Exceptional

    communication and interpersonal skills both written and verbal

    • Able and

    willing to work a flexible schedule including days, nights, weekends, and

    holidays

    • Functional

    knowledge of the health department and related regulations

    • Ability to

    perform physical requirements of position including standing and walking for

    extended periods of time, bending, pulling, pushing, lifting, and carrying up

    to 50 lbs.

     

    • Must be

    fluently literate in English including ability to read, write, communicate,

    conduct basic business-related mathematics, and be able to accurately function

    a POS

     

    About Us

     

    Wine, food, and

    live entertainment collide at City Winery to create a dynamic and incredibly

    unique workplace. Since 2008, City Winery has been turning heads across the

    nation with amazing live performances, delectable cuisine, and award winning,

    locally produced wines. But there's more to us than that we're a haven for community and creativity, a

    place where the philosophy of hospitality is more than just a buzzword, but a

    way of life. City Winery, founded by music industry veteran & visionary

    Michael Dorf, has established itself as a one-of-a-kind brand providing

    unforgettable experiences for guests. From world class music venues to

    sustainably produced wines with ratings of 90+ points, City Winery offers a

    range of topnotch events & experiences.

     

    We are an equalopportunity employer and value diversity at City Winery. We do not discriminateon the basis of race, religion, color, national origin, gender, sexualorientation, age, marital status, veteran status, or disability status.Additionally, City Winery participates in the E-Verify Program in certainlocations, as required by law.

     


    Apply Now



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