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Description

We are open to hiring candidates to work out of one of the following locations:

Herndon, VA, USA

Access Management Systems (AMS) delivers internal cross-Amazon security solutions for access management and authorization. Our services support businesses across the Amazon portfolio including AWS, Amazon.com, Kuiper, Twitch, Prime Video, MGM Studios, Whole Foods Market, and more! Some of our services are visible and used by Amazonians every day (e.g. human multi-factor authentication), but most of our services are operating behind the scenes. Security is our top priority, but we also obsess about enabling business agility, service availability, scale, and cost-to-serve.

AMS is looking for an experienced Sr. Technical Program Manager to help us transform the way we create and maintain access and authorization services across Amazon. You will be responsible for driving and delivering multiple complex projects simultaneously. You will establish the overall program vision and implementation roadmap anticipating bottlenecks, mitigating risks, quantify and rationalizing tradeoffs, and balancing the business needs against technical constraints. You will provide technical leadership that gets software services built, delivered and adopted. You will work closely with stakeholders across various design, software and business teams to identify and drive innovative solutions that achieve business goals and align with long-term product roadmaps. You will strive to balance robust security and seamless user experience, raising the security bar while minimizing user interaction complexity.

Key job responsibilities

Our ideal candidate will have a strong TPM/PM background, with demonstrated experience leading cross-organizational technical programs, and will have a deep technical background in building of the identity directory solutions and improving its security posture. The candidate will possess strong written and verbal communication skills, strong project management and time management skills, and have a successful track record of delivering large-scale engineering programs. The desire and ability to work in a fast-paced, collaborative environment is essential.

This is a high-impact opportunity with interesting challenges and high visibility.

A day in the life

* Drive the program roadmap in alignment with business strategies and priorities

* Act as the technical interface between the customers, partner teams, and the software development team

* Run in front of the software development team, helping define user stories, research appropriate technical solutions, and provide guidance to the team regarding architecture, design, and priorities

* Translate feature requests into technical specifications and influence design and architectural decisions

* Apply project management and Agile methodology skills to manage scope, plan work, coordinate resource deployment on tasks, analyze risks/develop mitigation strategies and proactively identify and resolve issues

* Help make the right feature trade-offs to ship software without compromising customer experience or business relevance

* Engage with many teams across the company, evangelizing the team and your project, building relationships and helping identify existing components and technologies that can be leveraged to deliver on our goals

* Provide leadership and perspective, and drive stakeholders to decisions in ambiguous situations

* Apply continuous improvement methodologies to analyze and understand existing processes and workflows

About the team

Diverse Experiences

Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores

Inclusive Team Culture

In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

- 5+ years of technical product or program management experience

- 7+ years of working directly with engineering teams experience

- 3+ years of software development experience

- 5+ years of technical program management working directly with software engineering teams experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.