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Adecco is in search of a Sales Support Specialist in Tucson, AZ. The hours are 7:30AM to 4PM M-F. Pay for this role is $20.00 per hour based on experience.

The ideal candidate needs to have experience in supporting sales teams. Please note that this is currently a TEMPORARY role, can turn into a permanent position. **If you meet the qualification listed below, APPLY NOW!**

**Job Summary** This role will provide top-notch customer support for IPR & Savvi customers via direct customer communication as well as entering production and fulfillment orders for both divisions. The ideal is tech-savvy, skilled in Excel and Word, and has a strong willingness to learn the order system. This position is perfect for someone who enjoys problem-solving, excel in communication, and is eager to provide exceptional customer service.

Duties & Responsibilities

+ **Customer Support:** Respond to customer inquiries via email, chat, and phone in a friendly, professional manner. Resolve issues related to order status, product inquires, return, and exchanges, ensuring customer satisfaction.

+ **Production and fulfillment order processing:** Enter both production and fulfillment orders for IPR and Savvi divisions from a variety of sources in a timely and accurate manner. Assist with basic troubleshooting and ensure accurate order information. Experience with an ERP system is a plus, training will be provided for the right candidate.

+ Proficiency in **Microsoft Office Suite**

+ Familiarity with **ERP systems**

+ Excellent **Communication** skills

+ Experience in a manufacturing environment.

Required Skills

+ **Order Management:** The process of receiving, reviewing, processing customer orders accurately to ensure alignment with company specifications.

+ **Coordination:** Collaborating with various teams’ sales, production, and logistics to ensure smooth order fulfillment.

+ **Microsoft Office Suite:** A collection of office-related applications including Outlook for emails; Excel for spreadsheets; Word for documents; PowerPoint for presentations.

+ **ERP systems:** Enterprise Resource Planning systems used for managing business processes through integrated software platforms.

+ **S&OP:** Sales & Operations Planning involves aligning supply and demand forecasts through data collection and analysis.

Education & Experience:

+ High school diploma or equivalent preferred.

+ Minimum two years customer service experience preferred.

**Pay Details:** $20.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance