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JOB OVERVIEW

New York Health Care, Inc. a licensed home care agency for over 40+ years is seeking a full-time bilingual English/Spanish Intake Specialist for immediate hire in our corporate office located in Valley Stream, NY. This is a full time in-office position with opportunity for growth.

MAJOR DUTIES AND RESPONSIBILITIES:

• Process patient referrals demographics required basic clinical information and financial reimbursement information.

• Contact patients and educate them on the Managed Long Term Care Program

• Entry of referral on an internal database with appropriate color-coded references and comments as applicable.

• Verify eligibility and benefits of all Medicare, Medicaid, Commercial and Managed Care Insurances utilizing websites available and direct phone calls to Insurance companies.

• Contacts service representatives at Managed Care Insurance companies to verify eligibility and benefits for home care coverage and obtain initial evaluation authorizations for patients referred for home care services.

• Data entry of required insurance information in the Agency’s computer system to ensure accurate and timely reimbursement.

• Daily data entry of documents and maintenance of patient clinical information

QUALIFICATIONS FOR THE JOB

• Bilingual preferred: Mandarin, Cantonese, Korean, Hindi, Punjabi, Urdu and Spanish.

• Experience with Health Insurance preferred

• Knowledge of general office procedures & equipment

• Excellent customer service & follow-up skills

• Strong organizational skills with attention to detail

• Proficient in Microsoft office and software navigation.

Other:

• Experience using HHA Exchange software preferred

• Previous home care intake experience preferred

• Knowledge of referral sources

COMPENSATION & BENEFITS:

• Competitive pay with incentives/bonuses

• PTO including holiday, vacation, sick and personal time off

• Subsidized Medical and Dental Insurance

• 401k