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Description

This position is incentive eligible.

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as an AVP Product Design today with HCA Healthcare.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Come join our team as an AVP Product Design. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

We’re looking for an **AVP, Product Design Lead** who brings hands-on design leadership to the forefront—someone who can roll up their sleeves to shape exceptional digital experiences while building and leading a high-performing product pod design team. You’ll own the end-to-end design process, from concept to execution, and drive design strategy across HCA’s digital transformation and innovation initiatives. This role requires aligning business, user, and technical goals into cohesive, AI-enhanced digital product experiences. It’s a high-impact position based in Nashville, TN, requiring close collaboration with product, engineering, and operations teams.

Core Responsibilities:

+ Provide hands-on leadership, actively contributing to design work from early concept through final execution.

+ Build and grow a high-performing pod design team within a flat hierarchy—hire, mentor, and set the vision.

+ Demonstrate mastery in human-centered design grounded in behavioral psychology and accessibility, and influence others through expertise.

+ Collaborate closely with product, engineering, and operations to shape roadmaps and prioritize delivery.

+ Design and prototype future-state experiences, leveraging AI and emerging technologies.

+ Apply systems thinking to ensure scalable, cohesive experiences across platforms and services.

+ Facilitate workshops to drive alignment and co-create strategy; visit hospitals onsite to engage with users and gather direct feedback.

+ Partner with process improvement teams to leverage data and research for informed decision-making and solution optimization.

+ Represent design at the executive level, clearly communicating impact, rationale, and user value to drive buy-in.

Knowledge, Skills and Abilities:

+ Team leadership experience, including building, mentoring, and scaling high-performing design teams.

+ Skilled in prototyping tools (Figma, Lovable); frontend knowledge (HTML/CSS/JS/React) is a plus.

+ Portfolio demonstrating strategic thinking, hands-on execution, and measurable impact

Education and Certifications:

+ Bachelor’s in Computer Science, Design, Human-Computer Interaction, or related field (required); Master’s preferred.

+ 15–20+ years of experience in UX, product, or service design, including 3+ years in design leadership or team lead roles.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our AVP Product Design opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.