"Alerted.org

Job Description

The System Integrator will work closely with the User Studies team to understand ongoing issues with capture stages and correct these issues to keep the stages operational for external participants. Additional responsibilities include:

Providing onsite troubleshooting, maintenance, and technical support for the capture systems during the capture process.

o Maintain and address component bugs and issues

o Analyze frequent failures and make suggestions for how to solve these issues

o Create lasting solutions for frequent or recurring issues.

o Assembly support for system upgrades.

Escalate any non-standard issues to the appropriate Client team using an internal issue reporting tool.

Helping to maintain system documentation

Collect data to verify component performance

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

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Skills and Requirements

Bachelors Degree in computer engineering, engineering technology, robotics, or related field

2+ years of professional experience providing product support that involves detailed SOP documentation

Hands on experience with sensor integration and calibration

Experience troubleshooting in a Linux environment and proven experience going into Linux terminals and using Linux command line utilities

Understanding of different network protocols and basic network troubleshooting

Scripting (Should be able to write basic automation tasks in bash or python)

Strong communication skills Experience with virtual reality systems, cameras and optical systems, lighting systems, and audio systems null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].