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Technical Writer, Senior
- Pacific Gas and Electric Company (Concord, CA)
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Requisition ID # 165049
Job Category: Engineering / Science
Job Level: Individual Contributor
Business Unit: Engineering, Planning & Strategy
Work Type: Hybrid
Job Location: Concord
Department Overview
Enterprise Service Delivery (ESD) is focused on ensuring the safe and reliable services to all our Line of Business partners. The Aviation Services department resides within the ESD organization. Aviation Services provides a full range of services; fixed wing, helicopter and UAS, needed for PG&E organizations to safely and efficiently meet Company objectives.
Position Summary
Translates complex procedural information based on business requirements and standards into user-friendly references such as Policy and Procedures, user manuals and job aids. Collaborates with and gathers information from internal and external clients to develop documentation that is easy to understand and use. Performs document editing, document lifecycle management, basic web setup and document publishing.
This position is hybrid, working from your remote office and the Concord Service Center based on business needs.
PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed between the entry point and the middle of the range, the decision will be made on a case-by-case basis related to these factors. This job is also eligible to participate in PG&E's discretionary incentive compensation programs.
A reasonable salary range is:
Bay Area Minimum: $98,000
Bay Area Maximum:$146,000
Job Responsibilities
+ Demonstrates broad expertise, knowledge and technical competence and applies to wide ranging issues
+ Develops and implements communications, training and change management in support of major change management and implementation initiatives
+ Develops new and innovative technical documentation tools, processes and methods
+ Leads large, cross-functional and complex technical documentation projects
+ May act as a team lead and/or coach to developing employees
+ Develops Word, Excel, and PowerPoint templates
+ Utilizing Adobe Acrobat to create forms
+ Develops Graphics: flowcharts and organization charts
+ Applies advanced technical skills to multiple, complex projects as a subject matter expert and project leader across departments when required
+ Supports all Aviation Services operating units in the development of standards, procedures, manuals, job aids, attachments, forms, bulletins, and other related technical documents
+ Provides technical assistance in the development of safety communications'
+ Manages lifecycle of all technical documents directly or indirectly associated with Aviation Services
Qualifications
Minimum:
+ Bachelors Degree in English or job-related discipline or equivalent experience
+ Job-related experience, 4 years
Desired:
+ Experience in process improvement
+ Experience in project management
+ Experience in technical writing
+ Experience in content management
Purpose, Virtues and Stands
Our Purpose explains "why" we exist:
+ Delivering for our hometowns
+ Serving our planet
+ Leading with love
Our Virtues capture "who" we need to be:
+ Trustworthy
+ Empathetic
+ Curious
+ Tenacious
+ Nimble
+ Owners
Our Stands are "what" we will achieve together:
+ Everyone and everything is always safe
+ Catastrophic wildfires shall stop
+ It is enjoyable to work with and for PG&E
+ Clean and resilient energy for all
+ Our work shall create prosperity for all customers and investors
More About Our Company
EEO
Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.
Employee Privacy Notice The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice
PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.
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