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Description

We're hiring a Business Analyst for a growing firm in Stamford, CT! The Business Analyst is responsible for a broad range of activities including working with business leaders to define requirements, identifying when requirements impact other areas of the organization, and evaluating ‘out-of-box’ functionality gathering and validating business requirements, documenting workflows, coordinating updates and supporting program reporting.

The role could also be asked to perform analysis on program performance, business areas, build and maintain program reports, manage timelines, support process and change managers in the evaluation and execution of their tasks.

Suited to someone with either proven experience as a BA in a technology program before, or someone newly graduated with 1-2 years work experience where analysis, report writing, and working independently on tasks requiring strong attention to detail has been required.

Responsibilities:

• Support the standardization of business processes by creating and maintaining clear, consistent documentation that aligns with transformation goals and process governance standards.

• Assist in implementing and documenting process-level controls to support consistency, accountability, and alignment with defined procedures.

• Monitor recurring issues or bottlenecks and flag them for review to support data-informed process adjustments.

• Work with cross-functional stakeholders to collect, clarify, and validate business needs. Ensure that documented requirements remain aligned with evolving process decisions and tool configurations throughout the implementation lifecycle.

• Help translate technical or process changes into clear, user-friendly materials for business users and assist in communicating key updates.

• Prepare materials, capture notes, and track action items during working sessions or stakeholder meetings to ensure clear follow-through.

• Coordinate tactical process updates across tools and systems, ensuring workflows are executed accurately and timely.

• Maintain and update standard operating procedures and process documentation to reflect current workflows, ensuring the latest versions are organized, accessible, and consistently used across teams.

• Provide support to end users by answering process-related questions, sharing guidance materials, and escalating issues where needed.

• Gather insights from day-to-day execution and user feedback to inform ongoing process refinements and improvements.

• Help schedule working sessions, track follow-ups, and ensure dependencies across teams are surfaced and addressed.

Requirements

Experience:

• Experience supporting business process documentation and SOPs

• Background in gathering, refining, and validating business requirements from cross-functional teams

• Familiarity with coordinating and implementing process changes across digital tools or platforms

• Experience assisting in the development or documentation of controls

• Exposure to working in environments with evolving or maturing process governance

• Experience supporting change initiatives by preparing materials, tracking updates, and documenting outcomes

• Ability to collaborate with system admins, end users, and process owners to ensure alignment

• Comfortable organizing and maintaining document versions to ensure accuracy and accessibility

• Exposure to creating user guides, job aids, or reference materials to support training and adoption

Knowledge:

• Understanding of end-to-end business process workflows and how they are executed within digital tools or platforms

• Knowledge of how to document processes, SOPs, and task-level guidance

• Familiarity with basic control concepts and how they are implemented and documented

• Understanding of how to gather, validate, and translate business requirements into process or tool updates

• Familiarity with how different functions (e.g., Ops, IT, Compliance) interact within a business process

• Basic knowledge of systems and platforms used to manage workflows, approvals, or automation (e.g., Salesforce, Coupa, etc.)

• Comfort with organizing and version-controlling documentation to ensure teams use current information

• Knowledge of how to support process adoption through clear communication, job aids, and feedback loops

If you feel you could be a strong fit for this position, please apply directly to this posting. For immediate consideration, you may also wish to email: Michelle.Kenney@RobertHalf(.com) with the subject line: Business Analyst. Please note, only candidates who meet the above guidelines for experience and are local to Stamford, CT will be considered.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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