"Alerted.org

Description

We are seeking a Patient Care Coordinator based in Pinehurst, North Carolina. The Patient Care Coordinator role is pivotal in our healthcare industry setting, where you will be tasked with a variety of administrative and customer service duties. The Patient Care Coordinator includes registering patients, verifying insurance eligibility and patient demographics, and handling patient financial responsibilities. This position offers a contract-to-hire opportunity.

Responsibilities:

• Effectively register and pre-register patients for healthcare services

• Conduct thorough verification of insurance eligibility, benefits, and authorizations

• Maintain up-to-date and accurate patient demographics

• Navigate billing inquiries and manage patient medical records

• Provide exceptional customer service in all interactions with patients

• Collect co-payments, co-insurance, and deductibles from patients

• Adhere to hospital policies regarding patient rights and financial responsibilities

Requirements

• Proven experience in customer service or a related role, preferably within a healthcare setting.

• Strong organizational skills with the ability to multitask in a fast-paced environment.

• Proficiency in scheduling appointments and maintaining accurate patient records.

• Familiarity with HIPAA regulations and the ability to handle sensitive information with discretion.

• Excellent communication and interpersonal skills to interact positively with patients and team members.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .