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Description We are looking for a skilled Collections Specialist to join our team on a contract basis in East Granby, Connecticut. In this role, you will be responsible for managing accounts receivable, resolving disputes, and ensuring timely payments from customers. This position offers a hybrid work schedule, with in-office requirements Monday through Wednesday and remote work available Thursday and Friday.

Responsibilities:

• Monitor and manage customer accounts to ensure timely payment of outstanding invoices.

• Conduct inbound and outbound collection calls while addressing customer concerns and payment inquiries professionally.

• Negotiate payment terms and establish payment plans with customers as needed.

• Maintain accurate and up-to-date records of all collection activities in the system.

• Investigate and resolve disputes or discrepancies in payments by coordinating with internal teams, such as sales and customer service.

• Escalate unresolved or complex issues to management for further review.

• Collaborate with the billing department to ensure accurate and timely invoicing.

• Provide regular updates on collection status and accounts receivable metrics to management. Requirements • Proven experience in collections or accounts receivable roles.

• Strong negotiation and communication skills for handling payment discussions.

• Familiarity with accounting software systems, with Great Plains experience preferred but not required.

• Ability to manage and resolve payment disputes effectively.

• Proficiency in using CRM systems for tracking and maintaining records.

• Detail-oriented with excellent organizational skills.

• Comfortable working in a hybrid environment, combining in-office and remote work.

• Demonstrates a positive attitude and openness to feedback.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .